Web Developer Support Engineer - Iberia in Dundalk at PayPal

Date Posted: 6/25/2018

Job Snapshot

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 237 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

We are looking for employees for the position of Web Developer Support Engineer – Supporting the UK and Iberian Markets (Spanish and Portuguese) from our offices in Ireland.

The Integration Engineer will be part of the SMB Merchant Integration & Optimisation team, predominately supporting the Telesales pipeline, consisting of both new businesses looking to integrate a PayPal product for the first time, as well as existing businesses looking to expand their currently usage of the PayPal products.
You will be responsible for providing product functional expertise and implementation consultancy for a mix of developers building websites using 3rd party shopping cart software, as well as custom solutions, software and mobile apps.

To be successful you will demonstrate outstanding technical ability and agility, coupled with a passion to deliver improvements that have tangible benefits for our customers and, of equal importance, our consumers.

Job Description

  • Demonstrable experience in technical pre-sales, implementation and / or consultancy.
  • Outstanding verbal and written communication with the ability to successfully interact and dynamically adapt communication styles with all levels of client organisations.
  • Knowledge of internet and mobile Internet based commerce and payment systems.
  • Experience with Internet Technologies including Web Services and the ability to technically troubleshoot applications /code. 
  • Highly motivated, structured yet flexible and adaptable 
  • Ability to grasp product and functional knowledge quickly. Ability to present and train on both product and technical solutions.
  • Ability to work well in a fast-paced team environment, with an outstanding attention to detail
  • Good team player with collaborative approach and ability to forge constructive relationships quickly
  • Bachelors degree or equivalent, 3+ years of professional related experience.

The objectives of the role are:

  • Support Telesales teams to sell/upsell PayPal’s products to merchants and channel partners in the local markets.
  • Drive the integration of PayPal’s products into merchants online business.
  • Be the primary contact person for representatives of merchants throughout the integration process.
  • Being involved from early phase of the sales process until the initial monitoring of post-sales performance.
  • Specific responsibilities include:
    • Run technical presentations, demos of functionalities and sample integrations to support sales process.
    • Work with merchants to modify existing workflows in finance, customer service, network operations, etc.
    • Work with Telesales to provide a seamless integration experience for the merchant.
    • Track initial merchant performance after live-to-site launches for tracking engagement success.
    • Stay up to date on all Optimisation feature
    • Share the finding with the other team members
    • Maintain Mockup templates
    • Prepare integration analyses (API, flow, mock up) for merchants


  • Be completely fluent in English, Spanish and ideally Portuguese.
  • Demonstrable deep experience with at least one web/software development environments (e.g. .NET, Java, PHP, C/C#/C++), and project experience with others.
  • 3+ years software or web development background.
  • Ability to work independently and as a team member in a dynamic work environment Relationships skills, and a proven history of building and maintaining relationships with key stakeholders, clients and other internal customers.
  • Excellent intellectual, analytical rigor and quantitative analysis capabilities; solution-driven problem solver with an innovative mindset being able to think outside the box.
  • Ability to interact in many-way communications (email, chat, conference calls) and convey messages both verbally and in written communications.
  • Excellent customer communication and presentation skills; being able to transmit message to its audience.
  • Very organized, self-starter, results- and quality-oriented.
  • Quick learner, capable of understanding the intricacies of a complex product in a complex industry.
  • An excellent team player with great interpersonal, cross-cultural and communication skills.
  • Able to build and maintain cross-cultural working relationships and networks.

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.



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