University Program Manager in San Jose at PayPal

Date Posted: 11/2/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    San Jose
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    11/2/2018
  • Job ID:
    R0039229

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 254 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

The University Programs Operations Project Manager is a key member of the University Programs team, responsible for end-to-end operational planning and execution of all the things that make University Programs work effectively, efficiently and seamlessly. It requires experience in project and process management as well as a deep interest in the University environment. The Operations Project Manager is responsible for managing overall budget, vendor and contract management, data and reporting management, managing/executing promotional (swag) plan, team process management, support university recruiting events at PayPal and at various college campus locations, and engage with PayPal interns and recent college graduate candidates.

The University Programs Operations Project Manager is a key member of the University Programs team, responsible for end-to-end operational planning and execution of all the things that make University Programs work effectively, efficiently and seamlessly. It requires experience in project and process management as well as a deep interest in the University environment. If you are a passionate, detail-oriented, proactive and accountable problem solver who thrives in a fast-paced, high energy environment, this role just might be for you!

Primary Job Responsibilities:
As a key member of the University Programs team, you will be responsible for delivering important outcomes in support of all operational aspects of University Programs at PayPal, globally. The Operations Project Manager is responsible for planning, tracking and ensuring budget and financial investments are aligned to University Programs’ objectives; manage vendors and related contracts to enable the smooth operations of all University Recruiting, Relations and Experience activities; Manage data and reporting within and beyond the University team to ensure data driven insights and decisions are leveraged; Manage all promotional collateral (swag) end-to-end including selection, budget and inventory management; Work closely with Global Head of University Programs to design and execute team processes to enable even more optimal team collaboration and function; Work closely with University Experience teams in support of deliverables for Intern and Recent College Graduate programs and experiences; Collaborate and contribute to University Recruiting and Relations activities in PayPal offices and college campuses; Engage with candidates, interns and recent college graduate hires in support of PayPal’s overall University Programs plan. The Operations Project Manager will own critical relationships with internal and external partners, and be responsible for timely completion of deliverables and drive important and strategic operational and organizational outcomes for PayPal.

Responsibilities include but are not limited to:

  • Serve as the primary Operations project manager for University Programs globally
  • Manage all aspects of University’s budget, including annual budget planning, monthly/quarterly tracking, collaboration with broader Operations and Finance community to ensure budget aligns to plan, and design mechanisms to optimize PayPal’s investments internally and externally
  • Manage end-to-end vendor process and relationship for University Programs, including vendor relationships, evaluations, assessments, selection and contract review and administration. Develop and deepen relationships with key vendor partners to ensure optimal outcomes for PayPal and our University community. Collaborate with University Program leaders to plan and execute key vendor deliverables.
  • Manage data analysis and reporting for University Programs, including understanding of data sources, systems, and reporting tools. Work with data owners to understand and clean data sources to ensure accurate reports for tracking and strategic decision making.
  • Design and manage University Program’s promotional collateral (swag) to ensure its strategic objectives are met as well as the management and distribution of materials. Determine appropriateness for global as well as regional markets.
  • Analyze, design and execute operational processes to enhance team and program outcomes. Collaborate with Global Head of University Programs to review current practices to determine plans for enhancements, in support of organizational and operational improvements.
  • Collaborate with University Programs leaders in Recruiting, Relations, Experience and Regions to support execution of plans
  • Collaborate with global project peers to plan and deliver appropriate programs in various geographic regions
  • Support University Programs activities in PayPal locations and college campuses, employing broad set of skills from operations to candidate engagement
  • Establish timelines and milestones for University Programs goals and specific project goals, predicts roadblocks and finds integration points to move work forward
  • Actively manage and track multiple projects and timelines across multiple channels and prioritize work and projects across overall set PayPal/HR priorities and focus areas
  • Support Fun. Help lead activities and events that increase fun within and beyond University Programs. The team that works hard and have fun together can accomplish amazing things together. Help us make our work even more amazing – for ourselves, our candidates and our colleagues across the company!

Job Requirements:

  • Organized and methodical in thinking and execution
  • Effectively manage multiple priorities and projects simultaneously
  • Effectively understanding key program goals to drive strategic and concrete outcomes
  • Effectively solve problems systematically, from diagnosis to construction of options for resolution
  • Effectively collaborate across University Programs, PayPal and external communities to build credibility and trust with partners to co-own and co-deliver important outcomes for PayPal
  • Proven project / program management experience to results in effective delivery of outcomes and results; you get to prove over and over that you get the right outcomes delivered consistently
  • Very effective budget planning and management; strong experience with budget management and reporting tools, such as Excel (create and read spreadsheets, formulas, formats, manipulate data and pivot tables)
  • Effective data reporting experience with working proficiency in reporting tools, such as Visier and Tableau
  • Extremely detail oriented and able to drill down to very detailed levels to substantiate high level objectives and goals
  • You are known to dots your I’s and cross your t’s
  • You love working with the University community – students, colleges, associations, hiring managers and external partners who are changing the way college students chart out their career paths
  • Ability to travel up to 20% domestically and internationally

Education: BS degree

Experience: 6+ years of related experience, particularly in a complex organizational environment

Knowledge, Skills, and Abilities:

  • You know how business works; you know the ingredients that make businesses effective and profitable
  • You know how to solve problems really really well. You relish finding new ways to solve old problems
  • You are good at working in teams and also independently. You know when to ask for help and input, and also when to challenge yourself to do some independent thinking and problem solving
  • You are organized, even if you might not look it. You pay attention to details and take those details into consideration to deliver planned outcomes
  • You are good at figuring out what is important in the immediate term and what is important in the long term, and can manage your work to effectively support both of those objectives
  • You love learning new things and while change can be challenging, you also enjoy it
  • You are comfortable with technology, and are good using software programs. Maybe you secretly wish you can code (or maybe you already do!)
  • You are extremely professional, especially with data because you know that privacy and respect is paramount. Period.
  • You know when to ask for help, and that it is not a weakness when one needs help from colleagues and partners
  • You really like to get things done, and feel a personal level of responsibility to do things well
  • You like to have fun, because you believe that when you are passionate about what you do and have fun doing that work, you are able to deliver your best results
  • You sometimes surprised yourself by accomplishing things you had not fully expected to achieve

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.

R0039229

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