Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 305 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

We're looking for an Underwriting Manager to join us who will be responsible for a team of underwriters managing large global e-commerce merchants across many business models. Your responsibilities spans covering applications of new customers and portfolio management of our largest and strongest customers. Your territory will include all regions where PayPal processes payments, with a global interconnectedness of supply and demand, with a diverse set of credit and financial challenges. The business models span new venture related startup companies as well as mature businesses, with a diverse set of credit and financial challenges. In addition to underwriting new merchants and monitoring the ongoing credit risk of such merchants, we are also providing leading edge assessments and analysis on industry trends internationally.

As an Underwriting Manager, your responsibilities will include:

•       Manage a team of 5 to 8 individuals

•       Own a portfolio of mainly large merchants, generally investment grade rated, across many different industries and business models. 

•       Ensure that the team operates at an efficiency level such that all merchants are reviewed at least once a year, with troubled merchants (to be defined) escalated to the Portfolio Management Team or Special Credits Team.

•       Exposure approval authority to assess merchants and become part of the approval process.  As part of the approval process, the Underwriting Manager will conduct first level review and ensure each merchant has a next review date established, ensure exposure is calculated appropriately, agree with the industry designation (quality of data control), and ensure our quality standards are maintained.

•       Assess business model risk and determine credit exposure risk on new or existing merchants

•       Prepare concise oral and written summary recommendations regarding findings, issues and mitigants as needed

•       Familiarity with our Score Card as well as Probability of Default Model to auto score merchants.

•       Asses credit issues by reading financial statements, associated footnotes, understanding macro economic trends/issues and industry related matters. 

•       Strong fundamental understanding of payment processing, associated schemes understanding, and work closing with compliance and fraud experts at PayPal as needed.

•       Develop relationships with the Global Monitoring Team to allow for communication access for merchants who show abnormal processing that may need investigation. 

•       Build relationships with the NEU team (New Enterprise Underwriting).  Responsibilities include working together with NEU team on large, very strong merchants for new approval.

•       Cultivate relationships with the Customer Success Managers/Account Executives to allow for access to information in managing large merchants.

•       Coaching, mentoring and training team members for career growth.

•       Maintain reporting standards to assess productivity of the team, including coaching for team members who fall behind quotas needed.

•       Work with our Strategy Team to work in queueing for merchant reviews timely, with differing priorities and completion schedules.

•       Host regular meetings with your team to mentor, advise on complex situations, answer questions, etc.

•       Present to a Global Credit Risk Committee in support of your team as needed.

•       Monitor and investigate merchants’ credit card processing activities using internal and external Risk monitoring tools

•       Stay current on merchant industry trends specific to the industries we support

•       Interact with members of the Portfolio Management and Special Credits team when dealing with companies whose credit profile is deteriorating to balance best outcome for customer relationship/loss avoidance

•       Work with auto scoring system to risk rate merchants appropriately.  Work with Global Regional Leaders as we expand our risk rating scoring and adding a Probability of Default element to the score

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

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