Telesales Team Leader in Mexico City at PayPal

Date Posted: 10/29/2018

Job Snapshot

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 254 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

The Outbound Senior Sales position plays a key role in meeting the new revenue and account generation goals of the Mexico Telesales team. This team is responsible for acquiring new merchant accounts and managing those relationships through the sales lifecycle. Outbound Senior Sales Executives will be responsible for driving the junior sales executives into prospecting and networking to obtain their leads. The role reports to the Sr. Manager of Regional Telesales and interfaces heavily with PayPal Business Partners, Integration Engineers, Account Underwriting and Marketing.


  • Responsible for achieving specific sales business targets and maximizing sales opportunities, being responsible for a telesales agents group
  • Multi-task to quickly interpret needs, review information and recommend appropriate sales solutions
  • Provide leadership and guidance to a group of Telesales Agents
  • Secure new merchants via inbound and outbound calls through the alignment of their business needs to PayPal’s customized payment solutions
  • Serve as a trusted advisor to all merchants throughout the entire sales process.
  • Effectively manage a robust sales pipeline while developing a comprehensive strategy for long term success
  • Maintain consistently high call quality with pre-profiled merchants, prospected merchants, while effectively communicating with inbound sales representatives.
  • Effectively communicate a high level of technical, e-commerce, and business acumen within and between teams
  • Open to receiving and providing coaching
  • Continual personal and professional growth and development
  • Consistently meet or exceed pre-assigned sales and activity targets

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.



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