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Technology GRC Manager – Exam Management in Scottsdale at PayPal

Date Posted: 1/8/2021

Job Snapshot

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 305 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

The Technology Risk Management (TRM) organization is responsible for first line of defense technology and security risk management, control lifecycle management, exam management, issue management, and governance. This position will serve as a TRM point of contact to manage and coordinate for all internal audits, external/regulatory exams, and compliance related matters.

Job Responsibilities

This position will serve as a TRM single point of contact for all internal audit and external/regulatory exams as well as compliance related matters, specifically:

  • Work closely with Internal audit team to provide necessary FLOD supports for identification of relevant contacts for audits, evidence collection, review of audit findings and drafted audit reports.
  • Assist process owners to validate and remediate issues identified by Internal Audit.  
  • Collaborate with compliance team from second line of defense and legal department for all international and domestic regulatory exams related to technology and security.
  • Consult process owners appropriate/relevant evidence documentation to demonstrate compliance to regulatory requirements.
  • Enable business development through assisting new business license projects globally.
  • Participate in the design, implementation, and improvement of TRM exam management program from ‘re-active’ to ‘proactive’ mode, from ad-hoc nature to standardization.
  • Prepare process owners for independent assessments against a wide variety of regulatory requirements.
  • Serve as a submit matter expert on international and domestic regulatory requirements related to technology, security, and data protection such as GDPR, HKMA C-RAF, PSD2, EBA, ENISA, NYDFS, etc.
  • Work closely with the issue management to intake issues identified through internal audit, external audits and exams.
  • Understand enterprise policies, procedures, standards, and framework for governance, risk & compliance.
  • Drive awareness of compliance and exam management within TPX through coaching, training, communicating, and workshops.


  • 6 to 10+ years related experience (Information Security, Internal Audit, Compliance management)
  • Experience from Big-4 firms is a big plus.
  • Experience in international and domestic technology, security, and data protection laws, regulations and guidelines such as GDPR, HKMA C-RAF, PSD2, EBA, ENISA, NYDFS, etc.
  • Forward-thinking compliance professional who views compliance as a strategic advantage and an enabler of the business. 
  • Collaborative, with outstanding communication, people and organizational skills and a relentless commitment to continuous improvement. 
  • Operate in a fast-paced, changing, and vague environment and able to handle a number of simultaneous projects and tasks while demonstrating urgency and ownership to drive to quality outcomes.
  • Collaborate with other functions and varying levels of management, including senior leadership.
  • Have strong ability to work with minimum direction and possess a high drive for results.
  • Certifications highly desired (CISA, CIA, CISM, CISSP, CRISC, etc.)

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at