Technical Writer in Austin at PayPal

Date Posted: 8/24/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Austin
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    8/24/2018
  • Job ID:
    R0036303

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 244 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

As a Senior Technical Writer within the Global Professional Services Organization, you will work directly with various product and development teams around the world to produce new documentation and update existing documents for the payment solutions we are bringing to market. You will also collaborate with the rest of the technical writing team on an ongoing basis to ensure that our tools, guidelines, and standards are effective and efficient.

We are seeking a candidate who is able to run development tools to use and test APIs and other solutions to verify the accuracy of the information that we provide.

The PayPal Developer Experience (http://developer.paypal.com) is looking for a Senior Technical Writer to join us in delivering concise and accurate conceptual, integration, and reference documentation for both internal and external developers.


As a Senior Technical Writer, you will work directly with various product and development teams around the world to produce new documentation and update existing documents for the payment solutions we are bringing to market. You will also collaborate with the rest of the technical writing team on an ongoing basis to ensure that our tools, guidelines, and standards are effective and efficient.


We are seeking a candidate who is able to run development tools to use and test APIs and other solutions to verify the accuracy of the information that we provide.


Our ideal candidate has all of the following qualities, knowledge, and skills:

  • Experience designing, writing, and testing API integration and reference documents
  • Is a self-starter who is able to take a project and run with it
  • 7+ years experience writing documentation for developer audiences
  • Manages time and projects effectively, juggling multiple projects and deliverables
  • Able to articulate basic concepts and uses of Web service technologies, including WSDL, XML, SOAP, JSON, and/or REST
  • Basic understanding of HTTP request-response protocol
  • Basic ability to read, modify, and test sample code, such as JavaScript, PHP, C#, and Java
  • Able to articulate basic database concepts at a conceptual level
  • Comfortable authoring in HTML and Markdown
  • Comfortable authoring in Microsoft Word and Adobe FrameMaker
  • Experience with a source control system such as Perforce or GitHub
  • Nice to have: Ability to code simple applications from scratch
  • Nice to have: B.S. or higher in EE, CS, or equivalent

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.

R0036303

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