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Technical Training Program Manager in San Jose at PayPal

Date Posted: 1/13/2019

Job Snapshot

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 254 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

The Technical New Hire (TNT) program is critically important to the success of all new technologists hired on at PayPal. The TNT Program Manager will have a passion for on-boarding and new hires.

The Technical New Hire (TNT) program is critically important to the success of all new technologists hired on at PayPal.

The TNT Program Manager will have a passion for on-boarding and new hires. The ideal candidate will be familiar with engineering principles, best practices for technical new hire on-boarding and training.  They will have great ability to work with leaders on various levels to create a true sense of community around this program globally.

  • Create and maintain momentum across teams to have active, steady participation from all business units. 
  • Will be instrumental in building connection among each technical new hire cohort.
  • Partner to finish designing a program that is capable of iterating and growing to scale globally.
  • Seek ways to establish and maintain a program that is diverse, inclusive, accessible and delivers strong business results. 
  • Run classes and occasional events that are high-caliber, highly sought after, and energy giving. S/he will be adept at gathering feedback and data, creating executive readouts, and keeping stakeholders informed and tied into the program.
  • Model the ideal PayPal new hire and be driven, passionate, hard-working, engaging, dedicated and “all in” to the program.

The ideal candidate will have a technical background, familiarity with engineering or architectural practices and standards, program or project management experience in a technical environment, ability to address and influence senior leaders, eagerness to learn, and a passion for growth.

  • Partner with senior manager, other stakeholders, and senior leaders to complete the design, program structure and backbone (10%)
  • Run the biweekly program in San Jose in such a manner that builds internal connection and sustained engagement (35%)
  • Partner to design and deliver a scalable, global iteration of the program in San Jose (25%)
  • Leverage partnerships with BU leaders to create and assign mini business challenges or projects (10%)
  • Supervise indirectly additional TNT staff such as technical trainers, consultants, etc. (10%)
  • Gather feedback, iterate on program design, reporting (10%)

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.

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