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Business, but not as usual
• Coordinate import process, freight forwarder bidding, and customs clearance agency
• Administrate the webshop on various parameters, troubleshooting, and performance improvement
• Be first line contact for key partners as 3PL providers, manufacturers, freight forwarders, and internal team as Commercial, Customer Service
• Handle product order fulfilment and change requests
• Handle broken product return and warranty claim processes
• Responsible inventory reporting process
• Take part in various logistics projects
• Key measurements include order fulfilment rate and accuracy, on-time delivery, and logistics costs
The skills you need to succeed
• Bachelors or Masters degree in Business Administration, Economics or Supply Chain related area
• 2-3 years of relevant experiences. International export/import & distribution, courier management, or e-commerce administration is a plus
• Excellent customer service skills
• Business focus with strong analytical mindset
• Ability to take on and lead individual projects
• Fluent in English, written and spoken. Swedish proficiency is an advantage but not a must.
Small minds never helped small businesses
It takes originality and an open mind to start a small business. That’s why small minds have no place in ours. At iZettle, we celebrate the individuality of the people we work with, valuing the impact that diverse experiences, backgrounds, perspectives and ideas can have on our culture and the products we build. We’re proud to be an equal opportunities employer, a place where everyone can benefit from equal access to professional development and bring their whole personality to work.
We’re iZettle
iZettle is on a mission to help small businesses succeed in a world of giants. Founded in Stockholm in 2010, we revolutionised mobile payments with the world’s first mini chip card reader and software for mobile devices. Today iZettle’s commerce platform for small businesses in Europe and Latin America provides tools to get paid, sell smarter and grow your business. We’re more than 500 employees of 45 different nationalities operating in 12 countries, and we’re recruiting the best and brightest from around the world to help us grow further.