Supervisor, Risk Operations 2 in Chennai at PayPal

Date Posted: 10/3/2018

Job Snapshot

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Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 244 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

The Financial Services Team Leader builds, develops, and leads a group of employees into becoming a high performing team that meets and exceeds performance goals. They engage and develop direct reports and foster an open, collaborative environment in which best practices are shared. The Team Leader also supports and drives needs based initiatives through communication, coaching, best practice sharing, and calibrations. Number crunchers, look no further. Here's your opportunity to build financial models, provide data-driven advice on complex economic issues, work alongside business and technical departments, and strategically manage financial operations that touch people around the globe (and yes, balance the books with speed and accuracy).

• Strong verbal and written communication skills and the ability to effectively communicate with teammates, peer supervisors, and department management

• Ability to direct and motivate others and effectively delegate in order to achieve goals

• Demonstrated ability to drive for results (move the needle); understand and articulate the impact of key metrics on teammate and department results

• Ability to recognize the need for change management initiatives, and the ability to lead these while maintaining and driving teammate engagement

• Ability to effectively balance company and customer needs to deliver against NPS targets and business goals

• Proficiency in external systems (Internet, Office Applications)

Job Requirements:

• 1+ years of related experience

• BA/BS degree or educational equivalent

• 2+ years of banking, financial services, or customer service experience

• 1+ years of supervisory experience

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.



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