Please note that this site has updated features that do not run on older versions of Internet Explorer. For an optimal experience, please use another browser or the most recent version of IE.

SRE Engineer - Command Center in Shanghai at PayPal

Date Posted: 3/26/2020

Job Snapshot

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 305 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

PayPal is seeking a forward thinking experienced Engineer to join the Site Reliability Engineering team within Command Center Operations. This person should enjoy working in a fast paced environment where adaptability and flexibility will be key to their success. We seek an IT professional with advanced hands-on technical skills in Networks, Server Hardware and Linux (ideally in a Data Center environment), Storage. Having extensive knowledge of managing servers and performing complex projects in a large-scale distributed data center environment is a core competency of this individual. The candidate should also have deep knowledge and experience in at least one of the following core areas: Networking, Compute and Storage, Tool and Automation, Monitoring.

RESPONSIBILITIES

Perform deep dives and analyze complex technical issues within the data center, ranging from automated tooling to hardware failures and network issues.

Work as a technical lead with cross functional teams on large scale data center projects and initiatives. Provide cross data center support and identify potentially larger issues, displaying effective communication when something is identified.

Work with internal hardware teams and vendors to help resolve complex technical issues, maintain high hardware quality levels and influence future design to ensure ease of serviceability.

Understand/analyze issues and be able to update and develop scripts and smaller sets of software. Use data to drive maximum server fleet up-time and utilization rates, by understanding hardware failure rates and SLAs to customers.

Identify trends and systemic issues in the fleet and drive resolution.

Mentor team members to evaluate and identify better ways to resolve issues and define updates to tools and processes.

Provide guidance and mentor technical leads and the go-to technical resource for management.

Build cross functional relationships and have the ability to influence policies and procedures to improve global data center operations.

Participate in an on-call rotation.

MINIMUM QUALIFICATIONS BS, BA or BEng in technical field or commensurate experience.

3+ years of related experience.

Knowledge of Linux and hardware systems support in an Internet operations environment.

Knowledge of the interdependencies of data center functions and technologies.

Experience managing multiple projects within the same time schedule.

Knowledge of enterprise level networking and storage equipment installs.

Understanding of out-of-band/lights-out server communication methods, such as IPMI and serial console.

Time and project management experience.

Experience in modifying and developing in commonly used scripting or programming languages. Communication skills.

PREFERRED QUALIFICATIONS

Experience in providing technical guidance to external vendors.

Experience in a large-scale data center environment.

Experience in operating Kubernetes platform.

Experience in using Metrics, Log monitoring system


We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

R0052865