Sr. UX Designer in Singapore at PayPal

Date Posted: 11/8/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Singapore
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    11/8/2018
  • Job ID:
    R0039212

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 254 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 254 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies. As a member of the User Experience Design team at PayPal, you will create meaningful and cohesive end-to-end experiences through a deep understanding of our customers and exceptional design execution. You will collaborate with product and technology teams to build the next generation of financial service products by bringing the customer to the forefront in everything we do. The ideal candidate is an all-around designer with both interaction and visual design skills. He/She will thrive in a fast-paced work environment that requires strong problem-solving skills and independent self-direction, coupled with an aptitude for team collaboration and open communication. This individual should have a passion for empathizing with the needs and behaviors of our customers and our business, and how to solve for them through design.

Responsibilities

  • Leads UX efforts, driving discussion and activities, while participating in delivery, planning, and coordination efforts
  • Determines best UX solutions based on customer feedback and business goals and helps to determine overall direction, identifying challenges and adapting as needed based on the context of the solution and customer
  • Is customer-focused, with experience using design research methods to uncover customer insights
  • Influence product, design, and engineering executives through storytelling and analytics
  • Present a broad set of potential designs for any project
  • Leverages and extends the use of established UX techniques and deliverables
  • Contributes to the UX community of practice through the adoption of new technologies and methodology
  • Proposes new solutions or optimizes existing ones. Encourages artifact reuse and consistency across team members and projects
  • Sets an example and creates opportunities to foster collaborative cross-discipline dynamics. Drives UX team delivery excellence, furthering internal and external UX influence and goals
  • Formally mentors more junior UX resources in best practices, process, and methodology

Requirements

  • 6+ years experience
  • Complete UX skill set: workshop facilitation, identifying customer problem statements, problem discovery, solution generation, concept creation, wireframing, testing, synthesis, iteration, prototyping, heuristic evaluation, competitive analysis, customer journey mapping, applying design systems, and producing deliverables for development
  • Proven ability to deliver high-quality results
  • Experience leading delivery, through feedback, design critique, presentation to program sponsors, planning and coordinating with partners where needed
  • Thorough knowledge of essential channels and platforms, with experience in mobile, dedicated, web, and native solution design.
  • Excellent verbal and written skills
  • Experience with resources such as product design systems, repositories, and internal communication tools.
  • General awareness of technology mediums (i.e., JavaScript, HTML/CSS) including differences between them
  • Solid knowledge of story and backlog management tools and resources such as JIRA, Rally

Education

Bachelor or Master Degree in the study of design including one of the following; Design, Information Architecture, Human Factors or equivalent project/portfolio experience.


We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.

R0039212