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Sr. UX Designer - Money Management in San Jose at PayPal

Date Posted: 6/30/2020

Job Snapshot

  • Employee Type:
  • Location:
    San Jose
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
  • Job ID:

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 305 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

As a Sr. UX Designer, you will serve as a design lead and be responsible for designing and building products that support PayPal business customers, from casual sellers to the world’s largest businesses. You will be working on reimagining money management to make our products even more dependable for our small business to large enterprise customers, putting ourselves in the best position to continue powering the world’s largest e-commerce and payments applications at a scale few companies can match.


  • Partner with product management, engineering, design systems, program management, and other teams to bring a user-centered perspective to the creation of PayPal products.
  • Collaborate with partners across the entire PayPal enterprise to leverage shared experiences.
  • Influence product, design, and engineering executives through storytelling and analytics.
  • Leads UX efforts per project, driving discussion and activities, while participating in delivery, planning and coordination efforts.
  • Present a broad set of potential designs for any project best UX solutions based on customer feedback and business goals and helps to determine overall direction, identifying challenges and adapting as needed based on the context of the solution and customer.
  • Creates high-quality deliverables and executes based on UX goals and priorities while driving the success of overall UX team delivery through the oversight and guidance of a smaller UX team. 
  • Leverages, fosters and extends the use of established UX techniques and deliverables, templates, presentations and assets in the creation of UX analysis, solutions, and materials; proposes new solutions or optimizes existing ones and fosters UX artifact reuse and consistency across team members and/or projects.
  • Contributes to the adaptation of PayPal UX tools, methodology and software.
  • Proposes new solutions or optimizes existing ones and fosters UX artifact reuse and consistency across team members and/or projects.
  • Sets an example and creates opportunities to foster collaborative cross-discipline dynamics. Drives UX team delivery excellence, furthering internal and external UX influence and goals.
  • Formally mentors more junior designers UX resources in best practices, process and methodology.
  • Is customer-focused, with experience using design research methods to uncover customer insights.


  • 5+ year’s experience.
  • Bachelors or master’s degree in the study of design including one of the following; Design, Information Architecture, Human Factors or equivalent project/portfolio experience.
  • Is a deep practitioner of the complete UX skill set, understanding facilitation, discovery, concept, wireframing, testing, iteration, prototyping, heuristic evaluation, applying design systems and producing deliverables for development.
  • General awareness of technology mediums (Javascript, HTML/CSS, Obj-C, platform UIs, etc.) including differences between them.
  • Solid knowledge of story and backlog management tools and resources (JIRA, Rally, etc.) 
  • Must be able to concentrate and focus and clearly articulate abstract concepts.
  • Must possess excellent verbal and written skills Master of the UX lifecycle with deep, direct experience in all skill and tools, including facilitation of workshops or other collaboration techniques to drive momentum and credibility within the organization.  
  • Customer-focused with experience using design research methods to uncover customer insights.   
  • Should be capable of producing high-quality results, while simultaneously leading (feedback, mentorship, planning) the delivery of a product or initiative and coordinating with partners where needed. 
  • Thorough knowledge of key channels and platforms with experience in mobile, portable, dedicated, web and native solution design.
  • Experience with resources such as; pattern library design system, repositories and internal communication tools.  
  • General awareness of technology mediums (Javascript, HTML/CSS, Obj-C, platform UIs, etc.) including differences between them.
  • Solid knowledge of story and backlog management tools and resources (JIRA, Rally, etc.).

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at



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