Sr. User Experience Designer in Bangalore at PayPal

Date Posted: 8/3/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Bangalore
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    8/3/2018
  • Job ID:
    R0035496

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 244 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

PayPal’s mission is to democratize financial services. We believe every person has the right to participate fully in the global economy, with simple, affordable, secure and reliable payments. Keeping the engine of the global economy strong and growing, the Enterprise Solutions team, a member of the PayPal Merchant organization, is responsible for helping millions of PayPal merchants manage and run their businesses on web and mobile.

As a Senior UX Designer, you will serve as a design lead and be responsible for designing and building products that support PayPal business customers, from casual sellers to the world’s largest businesses. You will be working on reimagining new enterprise-grade solutions to make our products even more dependable for our large/enterprise customers, putting ourselves in the best position to continue powering the world’s largest e-commerce and payments applications at a scale few companies can match.

The ideal candidate is an all-around designer (both interaction and visual design skills), customer advocate, and strategist with experience designing for scale solutions that solve for enterprise customers. He/She will thrive in a fast-paced work environment that requires strong problem-solving skills and independent self-direction, coupled with an aptitude for team collaboration and open communication. This individual should have a passion for empathizing with the needs and behaviors of our customers and our business, and how to solve for them through design.

Responsibilities

  • Partner with product management, engineering, design systems, program management, and other teams to bring a user-centred perspective to the creation of PayPal products.
  • Collaborate with partners across the entire PayPal enterprise to leverage shared experiences
  • Influence product, design, and engineering executives through storytelling and analytics
  • Lead UX efforts per project, driving discussion and activities, while participating in delivery, planning, and coordination efforts.
  • Present a broad set of potential designs for any project best UX solutions based on customer feedback and business goals and helps to determine overall direction, identifying challenges and adapting as needed based on the context of the solution and customer.
  • Creates high-quality deliverables and executes based on UX goals and priorities while driving the success of overall UX team delivery through the oversight and guidance of a smaller UX team. 
  • Works collaboratively with a team of offshore designers on a variety of projects
  • Leverages, fosters and extends the use of established UX techniques and deliverables, templates, presentations, and assets in the creation of UX analysis, solutions, and materials; 
  • Proposes new solutions or optimizes existing ones, and fosters UX artefact reuse and consistency across team members and/or projects.
  • Contributes to the adaptation of PayPal UX tools, methodology, and software,
  • Sets an example and creates opportunities to foster collaborative cross-discipline dynamics. Drives UX team delivery excellence, furthering internal and external UX influence and goals.
  • Formally mentors more junior designers UX resources in best practices, process, and methodology
  • Is customer-focused, with experience using design research methods to uncover customer insights 

Requirements

  • 5-10+ years experience
  • Is a deep practitioner of the complete UX skill set, understanding facilitation, discovery, concept, wireframing, testing, iteration, prototyping, heuristic evaluation, applying design systems, and producing deliverables for development
  • General awareness of technology mediums (JavaScript, HTML/CSS, Object, platform UIs, etc.) including differences between them.
  • Solid knowledge of story and backlog management tools and resources (JIRA, Rally, etc.) 
  • Must be able to concentrate , focus and clearly articulate abstract concepts
  • Must possess excellent verbal and written skills
  • Master of the UX lifecycle with deep, direct experience in all skill and tools,  including facilitation of workshops or other collaboration techniques to drive momentum and credibility within the organization.  
  • Customer-focused, with experience using design research methods to uncover customer insights   
  • Should be capable of producing high-quality results, while simultaneously leading (feedback, mentorship, planning) the delivery of a product or initiative and coordinating with partners where needed. 
  • Thorough knowledge of key channels and platforms, with experience in mobile, portable, dedicated, web, and native solution design.
  • Experience with resources such as; pattern library design system, repositories, and  internal communication tools.  
  • Solid knowledge of story and backlog management tools and resources (JIRA, Rally, etc.) 


We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.

R0035496

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