Sr. Technical Product Manager in San Jose at PayPal

Date Posted: 10/2/2018

Job Snapshot

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 254 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

Responsibilities The goal of the Risk Platform team is to deliver time to market improvements, cost reduction, and quality improvements in support of Risk initiatives and solutions. This role will help take Risk Platform to next level

Responsibilities

The goal of the Risk Platform team is to deliver time to market improvements, cost reduction, and quality improvements in support of Risk initiatives and solutions.

Platform Capabilities

  • Define and drive the next generation Risk Platform required to support growing needs of PayPal
  • Own the investment and roadmap for Risk Platform build-out
  • Define and build the Platform with product development and architecture.
  • Maintain and support the Platform, ensuring definition and ongoing monitoring of Platform KPIs for both Financial and Regulatory risk
  • Have a keen interest in being hands-on on higher level tasks (design, analysis)
  • Readiness to be in our users’ shoes – be the level one users of Platform and capabilities
  • Create use cases and product requirement documents to articulate desired service features and functionality to the user experience and technology teams for both tactical project delivery and long term strategic direction of Risk service capabilities.
  • Gain deep understanding of customer experiences and preferences and funnel the requirements to build a scalable infrastructure than goes beyond channel / device.

Integration

  • Be an expert on Risk and Compliance Platform within PayPal
  • Understand Integration needs (internal systems and external); assimilate and synthesize the needs of various stakeholders into a common set of platform capabilities and Platform
  • Partner with other groups within and outside Risk to define business goals and metrics, understand Platform capabilities, leverage existing solutions, or implement and deploy new solution and platform capabilities
  • Assess buy vs. build and work with 3rd parties to integrate Risk Platform on a case-by-case basis

Team Leadership

  • Lead by influence, with strong execution skills and focus.
  • Ongoing focus on Risk business knowledge; ability to constantly prioritize and to deal with ambiguity.
  • Lead project teams of engineers and designers to ensure that the product solution delivers to requirements and meets business needs
  • Collaborate across business and technical areas to manage all aspects of Risk Platform
  • Present business case, product roadmaps, and strategies to key stakeholders and executives
  • Creates new metrics to measure customer insights as needed. Helps more junior PMs understand key customer insights. Gathers insights about competitor's customers
  • Persuades leadership with verbal arguments. Thinks and responds to questions in real-time, varying the approach based on audience needs and reactions
  • Sought after to help attract, hire and retain talent across product roles. Cultivates talent through career mentorship.
  • Works with product development and quality engineering team leads to consistently manage multiple products to planned milestones with high quality. Effectively plans resourcing based on priorities and constraints

Innovate

  • Introduce new products, programs, policies, and procedures to achieve business strategies
  • Source and develop strategic relationships with industry partners and alliances
  • Drives innovative solutions to cross-domain product gaps or misalignment of goals. Learning to make difficult trade-off decisions under stress. Reputation for getting things done.

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.

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