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Sr. Technical Product Manager, Big Data in San Jose at PayPal

Date Posted: 4/14/2019

Job Snapshot

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 267 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

Global Product Data Services is a newly formed team in the product and engineering organization under Customer Experiences and Technology. Its vision is to “Provide Enterprise Product Data at lower cost and better quality”. To achieve this vision, we are looking for people with a passion and curiosity to solve customer problems with data. The internal stakeholders for the Program include but are not limited to PayPal Inc.’s Product Teams, Finance, Risk, Compliance and Strategy Teams. Our External stakeholders include Customers and Regulators amongst others. This position is for PayPal's Global Product Data Organization (GPDS) focused on delivering enterprise solutions using modern technology to serve the various needs of the business. The scope of the organization is global, and its platforms serves a wide array of functions including Merchant, Partner, Finance, Risk, Operations, and Compliance. At GPDS, we are committed to bringing innovation, passion and customer focus to the business of enterprise solutions.

The GPDS organization is seeking a highly talented and experienced professional for the successful development and implementation of innovative and transformational data-driven solutions across the enterprise. In this role, you will get an opportunity to own and manage the Middle office data platform (ODS) that serves critical front-office use cases for both external (merchants & partners) and internal customers (finance, risk, compliance and operations) working closely with various stakeholders to plan and execute on them thus delivering value through the power of data.

This position requires an individual who is comfortable working in cross-functional teams with a very high degree of technical and product management skills. The successful candidate will be a liaison between strategic partners, peers across product and reporting teams and will be responsible for maintaining a portfolio for all key strategic data capabilities.

Responsibilities and Areas of Focus:

  • Portfolio Ownership: With minimal guidance develop a data product strategy for the area of ownership and define / manage the portfolio with the GPDS leadership team and stakeholders. Represents their product to stakeholders and to peers across PayPal and is seen as a critical stakeholder for feedback on new feature ideas. Identify and define OKR’s to monitor and track success.
  • Product Management: Define the priorities and roadmap in partnership with the stakeholders and cross functional teams and lead the sprint deliveries with engineering team. Actively manage SLA, production issues and resolution and any impact to customer or downstream. 
  • Requirements: Ability to capture, document and present requirements without any assistance.
  • Negotiation: Manage the expectation of internal and external customer by effectively prioritizing resources, work and negotiating product/project needs.
  • Problem Solving: Understand and provide inputs for the trade-offs in launching the feature. Successfully able to collaborate to resolve deadlocks and present feasible solutions. Ability to drive an agreement on a solution and its adoption.
  • Marketing/Communication: Ability to present the portfolio and its progress through quarterly business reviews, newsletters or release communications to GPDS leadership and stakeholders. 
  • Domain Owner:  Develop PayPal business knowledge and apply that to the data product and its customers. Go to person for their product's feature, design and domain details. 
  • Technical Expertise:  Facilitate technical discussion for their product and provide feedback and inputs in the technical and architectural design. Ability to review the tech specs and architectural design docs.
  • Innovation: Lead the team to ideate, do POC and implement change to bring innovation in their product, grooming new technologies and presenting them to management.

Requirements:

  • A computer science graduate or undergraduate degree or equivalent with 10+ years of industry experience with 5+ years in product management.
  • Experience with building and delivering large scale enterprise applications for internal or external customers preferably in the financial services industry.
  • Technical understanding deep enough to converse with architect and engineers.
  • Experience defining, owning and managing roadmap for delivering enterprise solutions.
  • Ability to prioritize and juggle with competing priorities and make decisions in ambiguous situations.
  • Experience with managing multiple work streams concurrently and managing resources to ensure on-time delivery.
  • Experience driving re-platforming initiatives at large scale right from assessing, planning, execution and wrap up is a plus.
  • Knowledge of Agile principles, with experience in leading scrums, building user stories, writing specifications, and managing team resources.
  • Mastery in problem analysis, problem resolution, decision-making and judgment skills.
  • Ability to use data to drive products and decisions. Strive towards delivering business solutions with consistency and quality.
  • Track record of working within a fast paced, dynamic, team-oriented environment.
  • Experience working with cross-functional teams and geo locations.
  • Exceptional collaboration skills, within function and across peer stakeholders.
  • Demonstrate excellent and effective interpersonal and communication skills (written, verbal and listening).

Preferred Qualifications:

  • Experience with delivering large scale enterprise applications using big data open source solutions such as: Hadoop, Spark, Kafka and Elastic Search.
  • Understanding or experience with delivering near real time application
  • Knowledge of SQL and one or more of these DB’s - Oracle, MySQL, Teradata
  • Experience or knowledge of No-SQL DB’s - Juno, Aerospike
  • Experience with Tableau or other visualization tools

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.

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