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Sr. Strategy Analyst in Chennai at PayPal

Date Posted: 6/23/2020

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Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 305 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

This role is to help mitigate fraud for PYPL’s Consumer Credit offerings. The successful candidate will be responsible for identifying opportunities to reduce losses & improve accuracy of risk actions across geographies & products. Credit Risk poses unique challenges as the credit customer's lifecycle is spread across multiple technology & data platforms that stretch across PYPL Credit, overall PYPL ecosystem and partner systems (as PYPL Credit expands via partnerships with local 3rd party credit experts in different markets.) In order to fully capture all the events critical to detect fraud pressure and/or fraud-driven friction, the analyst must be comfortable with multiple data platforms, multiple data types at the account, transaction and critical event levels.

PayPal Credit is the simple, flexible credit line built into your PayPal account. The PayPal Credit Risk Organization is responsible for managing the risk throughout the lifecycle of PayPal’s Credit products. This is an exciting, fast paced organization where the contribution by team members can significantly impact PayPal’s bottom line as well as our customers’ experience. We’re looking for an Analyst to join the team and help in our efforts to manage PayPal Credit risk globally.

You will partner in the design and execution of safer experiences for our users and will work on the complex task of keeping fraudsters away from PayPal Credit. If you’re looking to make an impact at the red-hot intersection of ePayments, consumer lending and online risk management, you’re at the right place.

This particular role is with the Fraud Strategy and Analytics team within PayPal Credit Risk unit. This team is part of PayPal’s Risk and Data organization and is responsible for managing the tools used in mitigating fraud on PayPal’s global Consumer Credit products. 

The Fraud Strategy & Analytics team has end to end ownership of fraud losses from PayPal’s installments, lines and partner-credit offerings for PayPal’s global consumers, proposing solutions and measuring effectiveness of solutions post-implementation. Day to day responsibilities include:

  • Define business requirements and lead successful execution of initiatives that lend themselves to “Always -On” Fraud Management capability across geographies.
    •  Define a launch plan for your area, including identifying new opportunities as well as maintaining a rolling roadmap of projects or iterations.
  • Define and proactively monitor key performance metrics to support and inform product decisions.  Engage in problem solving with analytics to determine trends and root causes
  • Working closely with partners in Risk Platform, Global Risk and Data Sciences, Operations, Credit Product Management, Legal & Compliance and other teams to formulate, enhance and execute fraud risk solutions
  • Engage closely with technology and architecture teams to help determine the best implementation/design while balancing time-to-market needs
  • Collaborating with a diverse group of internal and external partners, including external Credit/Banking partners and Data vendors
  • Advocating with Risk and various Business Unit leaders to gain agreement and secure resources for proposed solutions
  • Ability to lead cross-functional groups and drive action
  • On-going optimization of existing risk solutions and partnering with stakeholder in solving pain points for our customers.
  • Closely monitoring performance of existing and new solutions to ensure expectations are met

This individual’s key performance KPIs will include Loss Performance, Fraud Decline rates, Revenue/Margin enabled, and Customer Experience.

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at



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