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Sr. Solutions Engineer in San Jose at PayPal

Date Posted: 5/19/2019

Job Snapshot

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 277 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

Simility, a PayPal Service, is an end-to-end fraud management platform helping large merchants, banks, and other Fortune 1000 companies manage fraud and risk. Our systems helps enterprises detect fraudulent events real time and help protect these enterprises from online threats. We do so by creatively harnessing the power of data, machine learning and humans and be on the cutting edge of fraud detection techniques and algorithms. Simility welcomes big thinkers and passionate team players, who are ready to take their career to the next level.

This position is customer facing, with the need for both excellent communications skills, and a thorough knowledge of the technology being offered.   This role also requires the person to be proficient in sharing technical information at the business executive level or at the architect level for a prospective customer and adjusting depth and complexity as needed to facilitate the conversation.  It also requires a strong knowledge of analytics, fraud, with an emphasis on eCommerce and Financial Services.  

This position requires several years of experience in the Fraud Prevention or IT compliance sector, and previous Sales Engineering experience.  The position will require extensive travel in the region assigned, with travel as necessary to support other Geography based engagements.  The person will typically spend 50% of time working onsite in the region with customers and prospects.

Primary Tasks

  • Product Demonstrations
  • Technical Presentations
  • Talking with prospects and customers
  • Handling Technical Product Q&A
  • Leading POC’s
  • Supporting Paid Pilots
  • Completing RFP’s
  • Presenting Competitive Analysis
  • Supporting Existing Customers
  • Working Trade Shows as necessary
  • Presenting at Conferences and Seminars
  • Continual feedback to product management and engineering on possible improvements, bugs, customer requirements.

Additional Responsibilities

  • Bridge the gap between the Sales person and the technical demands of the prospect
  • Translate the use cases and requirements of the customer into both understandable deliverables for the sales rep, and technical deliverables for supporting professional services
  • Educate the customer on the capabilities and limitations of the product and integration with their systems.
  • Understand the business of the prospects to support discussions on typical compliance concerns, technical challenges and possible solutions.
  • Provide insight on competitive solutions and differentiate between them
  • Offer guidance on best practices based on industry standards and existing customer base

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.



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