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Sr. Site Reliability Engineer in Los Angeles at PayPal

Date Posted: 1/3/2021

Job Snapshot

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 305 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

Honey is a fast-growing company based in Los Angeles, and we’ve recently joined the PayPal family to help supercharge our mission of creating fairness and value for everyone. We’ve built a community of over 20 million online shoppers and use the collective insights of our members to power an online shopping platform that allows everyone to shop smarter, together. With that, we are excited to say we’re hiring! We are actively seeking a Senior Site Reliability Engineer on the Site Reliability team! We’re looking for a Senior Site Reliability Engineer to join Honey. This person will focus on managing and maintaining some of Honey's core infrastructure and build tooling, advising on cloud architecture, monitoring, incident management, and containerization best practices, as well as helping maintain build and deployment pipelines. As a Senior Site Reliability Engineer, you'll take ownership of one or more projects in these areas, such as multi-regional deployments, or service meshes. You can expect to work very collaboratively with other SREs on the team, as well as with other software engineering teams within Honey. Your contribution will help us maintain a high degree of autonomy and empowerment for developers while helping to improve reliability, observability, and stability.

About You: 

  • Collaborative, curious, and able to communicate effectively 

  • Experience leading teams and / or mentoring team members 

  • Strong experience with architecture, ideally in cloud-native type environments 

  • Production experience with major public cloud providers -- we use GCP, but experience with AWS or Azure is great 

  • Experience managing and resolving production incidents 

  • Containers and container orchestration (Docker, Kubernetes) 

  • Expertise in monitoring and metrics (Datadog, Prometheus, New Relic) 

  • Familiar with IAC / infrastructure automation (Terraform, Chef, Puppet, Ansible) 

  • Comfort with databases and in-memory key/value stores (MySQL, Postgres, Redis, MongoDB) 

  • Solid knowledge of Linux/UNIX and networking fundamentals 

In this role you’ll: 

  • Maintain the core infrastructure 

  • Manage, monitor, and improve highly scalable, distributed systems to create highly available services 

  • Collaborate with engineers in the deployment and scaling of new product features 

  • Investigate production incidents, and help determine contributing factors / implement fixes 

  • Identify and automate repetitive, manual tasks. 

  • Develop effective tooling, alerts, and responses to both identify and address reliability risks 

  • Debug software at the code and infrastructure level 

  • Plan for the growth of Honey’s infrastructure and help define best practices 

  • Participate in an on-call rotation 

Bonus Points For: 

  • Experience with chaos engineering and related disciplines 

  • Experience with Golang 

  • Previous experience with GCP 

  • Experience with service discovery or service meshes 

At Honey, we are committed to building a diverse and inclusive company. We seek to create a culture where everyone can belong because we believe that people do their best work when they can show up every day as their authentic selves. We welcome people of different backgrounds, experiences, abilities, and perspectives. 

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at