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Sr. Product Manager, Sales Technology in San Jose at PayPal

Date Posted: 3/8/2019

Job Snapshot

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 267 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

We are looking for an experienced, dynamic business leader with a strong Sales and Product Management background to take the role of Senior Product Manager for Sales Technology in Enterprise Product and Experience team. This newly developed role offers opportunities to define our vision for globally integrated Sales Technology. This person develops cross functional relationships with our sales business teams such as Global Sales Operation, Global Pricing, Legal BUs and technology partners. This person will work closely with our product owners, project management, engineering, and quality teams to ensure timely, cost-effective delivery of processes and technology solutions. This person is proactive, has an entrepreneurial spirit, embraces a dynamic work environment that demands flexibility, creativity, and actively engaging our partners to drive world-class business solutions for our Sales organization.

  • As the Sales Product Manager you will collaborate with our key business partners to drive the sales portfolio strategy implementation, consult effectively with strategic partners, and effectively communicate organizational objectives both internally and externally.
  • Engages with Sales Operations to ensure understanding of strategic priorities and roadmap.
  • Envision and propose solutions to improve the overall quality and efficiency of the sales process.
  • Offer technical guidance to ensure the solutions identified meet PayPal Enterprise standards and are secure and stable. 
  • Maintain high-level roadmaps for products and services, including developing and prioritizing proposals for user stories.
  • Strong collaboration and negotiation with all stakeholders including sponsors, technologists and global partners (e.g.., Global Sales Operations, PMO, Architecture, Vendors, Engineering, etc.…)
  • Develop relationships and manage global partners across multiple business units to improve sales support and operational processes through technology.
  • Ability to analyze sales enablement processes, prioritize system support requirements, and develop sales enablement recommendations.
  • Provide ongoing communication updates and presentations to global partners and executives.
  • Champion the employee and business stakeholder experience.
  • Develop and track high level OKR’s, KPI’s and goals.
  • Define and document end-to-end business processes.
  • Manage milestones and deliverables while prioritizing capabilities and effectively working with development teams to manage product backlog.
  • Vendor relationship management.
  • Budget management responsibilities.
  • Work effectively in Agile, Waterfall and hybrid delivery models.
  • Develop, coach, and guide day-to-day operations for a global team of Product Owners working across our applications, including Salesforce and associated platforms.

Experience

  • Experienced Sales Product Manager, knowledgeable across the entire Sales lifecycle including marketing, lead generation, merchant on-boarding and support, partner management, reporting, pricing, legal and risk management.  
  • Expert/Advanced Salesforce experience.
  • Strong understanding of Sales processes, applications, and tools with working knowledge of Sales systems (may include, but not limited to Salesforce such as Varicent, Lightning for Outlook, Wave Analytics, Einstein Discovery, WalkMe, Seismic, Adobe EchoSign, Eloqua, Sales Navigator, CreditSafe).
  • BS degree or equivalent experience required in related field.
  • Responsive, fast-paced decision-making skills with the ability to drive business results.
  • Expert/Advanced knowledge of systems development life cycle (SDLC), including proven experience in implementing software applications.
  • Expert/Advanced working knowledge of business software including MS-Word, Excel, PowerPoint, Visio, MS-Teams, and Power BI.
  • 8-10 years’ experience in large scale technical project management, sales support management, vendor management, contract management, budget management and business analysis.
  • Strong understanding of SDLC and SAAS solution implementation and management.
  • Experience managing multiple business units with unique needs while seeking application/platform consolidation opportunities.
  • Experience supporting functions such as global sales operations, pricing infrastructure, business unit integrations, M&A technology assessments, predictive modeling, etc.
  • Ability to identify, analyze, and resolve problems logically and systematically.
  • Agile product management or product owner experience a plus.
  • Highly flexible, ability to prioritize multiple projects and deadlines to execute well in a fast-paced, rapidly evolving organization.
  • Product Management Certification (CSPO or Pragmatic Marketing) a plus.
  • Exceptional verbal and written communication delivery across all levels including senior leadership.

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.

R0040770

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