Sr Product Manager - Enterprise Tools in Austin at PayPal

Date Posted: 11/6/2018

Job Snapshot

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 254 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

This is a Senior Product Manager position to oversee the Bug Lifecycle Management product line within the Enterprise Tools group.

The Enterprise Tools group provides services that enable over 4,000 PayPal developers to do their jobs effectively every day. It includes everything from source code management and Agile execution tools to communications platforms for marketing developments internally. As a Senior Product Manager for Bug Lifecycle Management, you will own one of the most crucial systems in PayPal. Bug management and software quality are tightly coupled and you will lead an effort to radically transform the bug management system to make it more effective and enable developers to release higher quality products.

You will be responsible for:

  • Establishing and evangelizing the technical and business vision of bug management in PayPal with respect to improvements in software quality and operational efficiency.
  • Driving product strategy and creating capabilities and processes that are best-in-class for software defect management in the industry.
  • Working with business partners to decompose and establish a simplified, integrated system for bug, incident, and customer support issue management that satisfies the needs of all stakeholders.
  • Driving customer adoption of the bug platform within the extended PayPal organization.
  • Working cross-functionally (with global BUs, engineering, and design) and developing strong relationships that help build trust with key partner teams.
  • Evangelizing product roadmap internally and externally in informal and formal settings.
  • Running lean experiments to inform future investment areas.

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.

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