Sr. Payments/Risk Product Manager in San Jose at PayPal

Date Posted: 1/13/2020

Job Snapshot

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 286 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

PayPal requires a strong product manager to work with our technology, policy and data science partners to build best-in-class fraud prevention capabilities for our core payments capabilities. This product manager will be involved in global company roll-outs and develop capabilities and decisioning infrastructure to enable our fraud management teams to continue to evolve to improve customer experience and reduce vulnerabilities on our platform.

Responsibilities:

Integration and Platform Capabilities:

  • Understand Integration needs (internal systems and external 3rd Parties) for various payments initiatives.
  • Be able to assimilate and synthesize the needs of Risk Management and Analytics into a core set of common Platform Capabilities and services. Define a platform integration strategy/roadmap identifying and prioritizing new opportunities. 
  • Own the entire product line life cycle from inception, strategic planning, delivery to live launch, post launch tracking and ongoing product management, enhancement and development.
  • Develop business and product requirement documents to meet product strategies.
  • Deeply understand the payments processing landscapes in the industry including bank, card, tokenization and other forms of payments to drive optimal risk integrations.

Collaboration:

  • Work with the other Risk Product managers, policy and analytic Groups across the globe to help them understand services capabilities and enable them to build or leverage existing Solutions.
  • Consult with other groups within the Risk Organization to decipher sources of risk and loss and find solutions.
  • Collaborate with other product managers and business owners to define the business goals and metrics.

Communication:

  • Lead project teams of engineers, and designers to ensure that the product solution delivers to requirements and meets business needs.
  • Present business case, product roadmaps and strategies to key stakeholders and executives.

Analytical Thinking:

  • Analyze data using data and visualization tools to come up with product insights and customer need based prioritization of features.
  • Hands on experience in data analysis is required.

Requirements:

  • Demonstrated track record of developing creative solutions in product, process or policy that delivered business results.
  • Bachelor’s degree with 5 years’ experience or Master’s degree with 3 years’ experience.
  • Minimum 3 to 5 years of Product Management experience.
  • Experience in online credit credit, lending, risk management is helpful.
  • Comfortable working closely with Engineering and experience with Agile development.
  • High energy, can-do attitude with willingness to do what it takes to get things done.
  • Strong attention to detail including precise and effective customer communications and proven ability to manage multiple, competing priorities simultaneously.
  • Proven analytical and quantitative skills; ability to use hard data and metrics to back up assumptions and develop business cases.
  • Superior verbal and written communications skills.
  • Ability to clearly communicate user experience issues and solutions to both business and technical audience using requirements documents, use cases and desired outcomes.
  • Skilled at working with cross functional groups and matrix organizations in multiple geographies to manage multiple projects simultaneously.
  • Thrives in an environment of continuous change and complexity- can drive quality insights and deliver high impact projects.
  • “Can do” attitude, team player, fun, energetic personality, works well under pressure.

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

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