Sr Mgr Marketing Transformation Pgms in San Jose at PayPal

Date Posted: 12/21/2019

Job Snapshot

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 286 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

PayPal Marketing Transformation – Sr Manager, Marketing Transformation Programs, Marketing Excellence PayPal At PayPal, we believe in the power of democratizing economic access and participation for everyone. We are driven by this purpose, and we uphold our cultural values of collaboration, innovation, wellness and inclusion as our guide for making decisions and conducting business every day. Today, as the payments and FinTech industry continues to grow, PayPal is well-positioned to have unprecedented impact at scale. Our open digital payments platform gives PayPal’s 286 million active account holders the confidence to connect in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Available in more than 200 markets around the world, the PayPal platform, is only getting started in their quest to unleash the power of economic access for customers and merchants alike. Be a founding member of the new Marketing organization at PayPal. In early 2019, Marketing began new chapter and assumed an unprecedented role as a driver of growth and brand purpose. Our CMO architected a new marketing model in service of PayPal’s vision, creating a moment of incredible opportunity for the entrepreneurial Marketer with a combination of ingenuity, capability, and grit. This is for someone who loves a challenge, wants to be stretched and who plays to win. With a new model and a new mandate, today’s Marketing org is still transforming—you would be joining as a co-author, drafting the way forward every day. Especially at this pivotal moment, a successful candidate thrives in ambiguity, and craves to shape the function they sit in. The Job As part of the newly formed Marketing Transformation team charged with activating a world-class marketing model at PayPal, the Senior Manager of Marketing Transformation Programs, Marketing Excellence has a unique opportunity to take a front seat in this large-scale organizational change and provide immediate impact in the organization’s ability to deliver on commercial targets. This versatile role will have responsibility over a broad scope of strategic programs ranging from upstanding new processes, designing and testing engagement models, and leading the implementation of new tools in the marketing organization.  Partnering with leaders across the marketing organization, the Senior Manager of Marketing Organizational Change Programs will coach teams through process design exercises, champion programs led by other marketing functions and will inspire peers with a passion for organizational effectiveness. Reporting to Head of Marketing Transformation, you will join like-minded change agents who believe in marketing’s role as a major driver of PayPal’s growth. As PayPal continues to expand internationally, this role is critical in achieving a common understanding for how we can scale with global functions yet connect effectively with our country marketers who are closest to our customers. You will bring your diverse background and understanding of B2B and B2C marketing to ramp-up our ability to add value to the organization, and to our customers.

Key Responsibilities

  • Defines and manages the roadmap of transformation enabling programs, working with senior marketing leadership to prioritize the most high-value efforts
  • Lead cross-functional teams through various organization-wide programs that define and document our processes, assess gaps in processes or engagement models, and lead the implementation of new tools
  • Identify or create data sets which will be used to illustrate transformation progress or where process gaps or lack of effectiveness remain
  • Facilitate workshops with leaders to translate agreed-upon process design, engagement models and RASCI models into their day-to-day operations
  • Manage engagement with external consultants
  • Coach managers in all geographic areas through adoption plans for organizational change, process adoption or implementation of new tools
  • Collaborate with Marketing’s Business Operations function to create and maintain an organizational blueprint, contributing detail on the processes between various functions or roles

Top Skills You Possess

  • You are an action-oriented, self-starter who works well under pressure
  • An experienced marketer who understands how all marketing processes and levers work synchronously to deliver value to the company
  • You are autonomous and objectives driven, yet a diplomat and empathetic who finds insights in what is said and not said
  • You are wildly productive and can tightly manage complex projects to deadlines
  • An ex-consultant who understands how to apply frameworks and now craves the ownership of being inhouse
  • A left-brained thinker who is comfortable with large data sets and can tell a story through insights


  • You have 12-15+ years of marketing and program management experience
  • Consulting experience a plus
  • You have worked with companies going through a major change or transformation
  • BA/BS and MBA required

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at



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