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Sr. Merchant Product Analyst - 2 in San Jose at PayPal

Date Posted: 12/4/2018

Job Snapshot

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 254 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

At PayPal, we continue to push the boundary of what technology can do to make a difference in the world we live in. We believe that now is the time to reimagine money, to democratize financial services so that managing and moving money is a right for all citizens, not just the affluent. For that, we are seeking far and wide for that select handful of exceptional world-class problem solvers with a passion for data insights and relentless focus on execution. Checkout Analytics group is consisted of highly motivated individuals who are passionate about data insights and has built expertise around root cause analysis which gets converted in to framework or a solution. The members of the team are self-driven and subject matter expert in their own domain, but flexible to influence cross functionally.

About You:

  • You are curious and inquisitive: love digging into data, uncovering insights
  • You are hyper-analytical and intellectually honest, truly believing in data-driven decisions and adopting tools or technologies to support self-service
  • You are a highly motivated, result-oriented self-starter, enjoy working in a fast-pace environment, and can deliver successful results with minimal guidance
  • You are a fun-loving, adventurous team player

Role:

As a member of the checkout analytics team, you will

  • Become a domain expert in PayPal Checkout, Payments and conduct rigorous data analysis to help improve customer experiences and product performance
  • Work cross-functionally with product, engineering, design, and architecture to design hypothesis-driven experiments; make clear, coherent and holistic recommendations based on test results
  • Leverage Objective & Key Results (OKR) framework to identify checkout / payment product metrics and monitor product performance through dashboards and ad hoc analysis

Requirements:

  • Exceptional written and verbal communication skills to influence external new or existing merchants
  • Data driven mindset with degree in a quantitative discipline such as Computer Science, Statistics, Engineering, Mathematics or Economics
  • Experience analyzing large, multi-dimensional data sets
  • Experience with data aggregation using SQL (Teradata, MySQL or PHP), flat file or json payload handling through programmatic code, ETL tools (Informatica) or database experience is preferred
  • Fluent in Excel or ability to learn quickly on the job; experience with a statistical programming language (e.g., R, Python), visualization tools such as Tableau or Qlikview, and/or web analytics tools (e.g., Adobe Omniture, Google Analytics) preferred

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.

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