Sr. Manager, Strategic Partner Growth in Toronto at PayPal

Date Posted: 7/9/2018

Job Snapshot

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 237 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

The Sr. Manager, Strategic Partner Growth is responsible for managing large strategic partners that integrate on behalf of merchants. This includes, ecommerce platforms, software providers, accounting platforms, digital agencies and payment gateways to name but a few. This is a broad role, which requires a deep understanding of the ecommerce landscape and the business models for the partners under your management, as well as the partner’s technology, and integration with PayPal.

The Sr. Manager, Strategic Partner Growth is responsible for managing large strategic partners that integrate on behalf of merchants. This includes, ecommerce platforms, software providers, accounting platforms, digital agencies and payment gateways to name but a few. This is a broad role, which requires a deep understanding of the ecommerce landscape and the business models for the partners under your management, as well as the partner’s technology, and integration with PayPal.


You will be responsible for identifying new expansion opportunities, creating account strategy, execution plans and project management of large complex strategic deals for the top partners. Additionally this role is responsible for working with merchant marketing teams to build out and manage a merchant GTM strategy, focused on developing & running promotions to drive new merchant acquisition and adoption through our key partners.


Primary Job Responsibilities:

  • Understand partner ecosystems, partner business models, needs of partners and PayPal solutions to uncover opportunities and craft partner specific solutions
  • Identify and drive growth opportunities within portfolio through new product integration/best practices, international expansion, marketing penetration or promotions or other strategic priorities.
  • Deliver financial returns and/or successful completion of strategic goals.

Create and execute account level plans that include contract negotiation, integration execution, and mutual launch activities.

  • Build relationships with senior management at potential partners, engendering trust, confidence, loyalty, awareness and mutual benefit.
  • Establish yourself internally and externally as the main point of contact for anything related to your partner through strong internal involvement across all eBay assets and deep engagement.
  • Identify and pursue opportunities for PayPal to penetrate new markets or merchants with or through a partner, bringing in or responding to sales initiative when appropriate
  • Learn partners product pain points and  understand priorities and urgency; communicate this knowledge to PayPal management; keep partners informed of product roadmap; manage business relationships during post launch re-integrations
  • Create and drive strategic plans with partners & be seen as an e-commerce subject matter expert that the partners can rely on for product, payment & industry trends, best practices & expertise.
  • Provide product guidance and recommendations to new Partners to assist with their implementation of PayPal & new product adoption.
  • Promote the value prop of PayPal Express Checkout/PayPal Credit/PayPal Working Capital/Braintree to partners and evangelize partner value and partner capabilities within PayPal. Be the voice of the partner: advocate for your partners, ensure team and strategy are customer focused
  • Maintain Salesforce for tracking of all marketing initiatives, product opportunities, and contractual opportunities and be able to use internal tools for account mgmt. (Admin Tools, Pandora, etc)
  • Project Management of large strategic deals from pitch to launch & beyond to manage partner marketing programs & plans.
  • Facilitate meetings with PayPal functional groups (Product, Engineering, Risk, Ops, etc.) for learning and confidence building purposes; facilitates meetings with PayPal senior management when appropriate
  • Work with Marketing to create strategies and execute activities that will drive partner advocacy, merchant acquisition, and increase total merchant processing volume.

Qualifications:

  • 10+ years’ experience in sales, business development or relationship management with ecommerce and/or channel partners
  • 5+ years’ experience in ecommerce, merchant services, and/or acquiring industry
  • Familiarity with ecommerce technology preferred
  • Minimum MBA or equivalent
  • Confident communicator able to drive results with C-level contacts internally and externally
  • Excellent communication and presentation skills
  • Comfortable navigating large and complex organizations to influencing and obtain stakeholder buy in.
  • Proven ability to uncover and deliver revenue through partnerships.
  • Expert negotiator in enterprise and/or technical sales


We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.

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