Sr. Manager, People Business Partner in Timonium at PayPal

Date Posted: 2/6/2018

Job Snapshot

  • Employee Type:
  • Location:
  • Job Type:
    HR Generalist
  • Experience:
    Not Specified
  • Date Posted:
  • Job ID:

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 210 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

This People Business Partner will lead and oversee all People functions for PayPal’s US Business Financing Solutions team business and is based in Timonium, MD. The role will support teams in Timonium, MD, Wilmington, DE, Conshohocken, PA and San Jose, CA.

Reporting to the Sr. Director, People for Americas and Global Credit, this leader will work closely with the VP, US Business Financing Solutions and local management to help drive support of the business by way of initiatives within the People organization. This People Leader will continue the work supporting culture integration (on a global scale) with a focus on driving employee engagement and helping the business deliver against near and long term priorities. She/he will leverage all of the pertinent expertise and capabilities of the People function including global rewards, talent acquisition, talent management and development, and employee relations. This individual will also strengthen the effectiveness of our leadership bench by providing coaching and counsel to senior executives. This work will help further develop leadership capability and capacity. The ideal candidate will partner with senior executives and leadership teams of the client organizations to design and scale an organization capable of delivering against the goals and objectives of the businesses. Ultimately, this Senior Manager is a collaborative partner to both the broader PayPal business and fast-growing US Business Financing Solutions business, creating customized solutions in a time of rapid change and meaningful growth.

Professional Characteristics

  • Authentic with impeccable integrity, whose personal and professional values are consistent with PayPal’s values and leadership expectations.
  • A builder: someone who can produce results, with a laser focus on critical business issues.
  • Ability to quickly build trust and communicate effectively across all levels of the organization, knowing appropriate variance in communication style as needed.
  • Egoless style: someone who puts the interests of the broader team and PayPal/Global Credit goals ahead of their own personal agenda.
  • Confident, well prepared leader with the courage to do what it takes to get initiatives built and adopted. Comfortable in fast-paced global environment.
  • High degree of comfort with ambiguity and complexity.
  • Well cultivated critical thinker who can work at an accelerated pace with a metrics-driven approach to all solutions; able to evolve at the pace of technological advancements and trends shaping the industry.
  • Inspirational coach, leader, colleague and culture champion within the company.
  • Team oriented consensus builder who understands how to achieve buy-in from diverse constituencies, building bridges and designing “win-win” solutions across a matrix management organization.
  • Strong interpersonal skills with demonstrated ability to partner and build relationships with executive leadership, managers and all levels of coworkers.
  • High degree of resilience and tenacity to drive change
  • Good sense of humor
  • Integration & Collaboration – strong track record of getting things done through others, informal networks/channels and working across boundaries to break down silos and fully leverage partners throughout the People delivery model.
  • Change orientation – experience leading and supporting broad scale change initiatives that have global impact and complex/aggressive outcomes/expectations.
  • Excellent project management skills with a proven ability to design and implement creative HR solutions that drive business results.
  • Technology enthusiasm that’s palpable


  • Bachelor’s Degree in Human Resources Management, Business Administration, or equivalent experience. Advanced degree preferred.
  • 10-15 years of HR experience in roles of progressively increasing scope with a demonstrated track record of influencing at the executive level.
  • Experience leading HR for finance or technical organizations; Operations and/or Call Center industry experience; Sales and Account Management industry experience

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.