Sr. Manager, GPS Analytics in San Jose at PayPal

Date Posted: 7/11/2018

Job Snapshot

  • Employee Type:
  • Location:
    San Jose
  • Job Type:
    Business Systems
  • Experience:
    Not Specified
  • Date Posted:
  • Job ID:

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 237 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

The Global Professional Services (GPS) team helps leaders understand and manage a complex business landscape. Insights range from operational performance to customer experience and product and technology enablement. You will need exceptional problem-solving expertise with an emphasis on leadership and mentoring, as well as the ability to adapt quickly in a rapidly-changing environment. This is a great opportunity to apply your unique creative, leadership, and technical skills, while applying your vision to deliver on a long-term strategy for world class analytics at PayPal.

Responsibilities include:

  • Provide analytical thought leadership, mentoring and training to analysts and end users globally
  • Develop a deep understanding of PayPal’s data and applications, and the use of data for business improvement
  • Translate data-driven insights into consumable, audience appropriate information and recommendations
  • Ensure global analysts are empowered to perform deep-dives, identify challenges and opportunities, and efficiently create actionable insight for business leaders
  • Deliver high quality analysis and data visualization, conveying complex concepts in easy to understand terms
  • Utilize a wide range of analytical and database tools, including Teradata, Excel, Tableau, and MicroStrategy
  • Establish clear strategies for long-term success, and ensure the team are positioned to deliver daily
  • Work across silos and collaborate with global colleagues and partner organizations to ensure consistency and sharing of insights as “one team”


  • Degree in Computer Science, Business Administration, Mathematics or related field, or equivalent work experience
  • 12+ years of experience in business intelligence, analytics, strategy or related functions
  • Excels at transforming complex data into insightful and relevant business narratives
  • Exceptional analytical and problem-solving skills
  • Excellent organization, time management and project management skills
  • Excellent reporting, business analysis and data visualization skills
  • Excellent SQL skills, with solid data warehouse application (Teradata preferred, other platforms may be considered). Experience building financial models and scenario planning is a plus
  • Excellent reporting tool skills, from an administrative and user perspective – Advanced Tableau, Advanced Microsoft Excel and SQL knowledge; experience with MicroStrategy, Einstein Analytics, reporting an advantage
  • Additional programming, technical skills and interests are a plus (VBA, Python, shell scripting, version control, big data technologies, etc.)
  • Good understanding of instrumentation and able to coordinate with partners on requirements
  • Ability to identify and pursue new improvement opportunities in line with business plans
  • Presentation skills with the ability to interact with technical and non-technical groups.
  • Exceptional written and verbal communication skills to influence cross-functional teams. Demonstrated ability to effectively establish and maintain working relationships with all levels of the organization
  • Prior experience in building, developing, leading and retaining high performance teams preferred
  • Experience in Financial Services, Payments and Customer Services is a plus

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.



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