Sr. Manager, Engineering Operations in San Jose at PayPal

Date Posted: 8/10/2018

Job Snapshot

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 244 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

The Manager, Regulatory Platform Technology Engineering Operations, will be responsible for all financial and operational management of RPT. This leader will be responsible for establishing and driving operational rhythms and KPIs across RPT, ensuring appropriate cohesion around communication, partnership, and operational efficiencies.

Operating Rhythms

  • Facilitate weekly staff meeting of regular agenda topics plus guest speakers.
  • Set agenda and co-ordinate presentations for All Hands.
  • Manage Steering Committee Meetings and Reviews by ensuring presentations are available and tracking action items.
  • Ensure organizational leader has presentations needed for Leadership Reviews. 
  • Work with Enterprise Services Platforms’ Chief of Staff team to provide any information needed about leader’s organization.
  • Monitor critical metrics that are reported company wide and ensure the teams are engaged on anything that needs attention. (includes tracking compliance training, survey response rate, quality metrics)
  • Work with business to establish KPIs and track them.
  • Analyze results of employee and technology surveys.  Facilitate and drive improvement plans for identified actions.
  • Facilitate and plan Leadership Off-sites.
  • Act as liaison to GCCI to help facilitate issue tracking, risk assessments, and other programs.  
  • Draft team communications for Organization Leader.

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.

R0036099

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