Sr. Manager - Collaboration Programs in New York at PayPal

Date Posted: 3/5/2018

Job Snapshot

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 210 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

PayPal's Office of the CIO (OCIO) supports a wide range of tools to help employees collaborate more effectively across the enterprise. The OCIO would like to supplement their Tool Adoption team with a role focused on creating the best context for collaboration, as well as on introducing and encouraging broader collaboration behaviors within and between teams. The goal is to drive better business outcomes by maximizing the positive results of successful collaboration.

PayPal's Culture of Collaboration role will shape and implement collaboration initiatives. This individual will combine expertise in driving behavioral outcomes, familiarity with collaboration tools within a technology environment, and the ability to work successfully with diverse functions across the entire company. The best collaboration approaches will demonstrate a blend of creativity and focus on business-relevant metrics.

Skills & Abilities:

  • Ability to establish credibility in a technology environment
  • Ability to communicate equally effectively with both technical and non-technical audiences
  • Ability to work effectively with a cross-functional set of internal and external stakeholders, solicit and synthesize feedback, and make recommendations on the best path forward
  • Knowledge of team dynamics and organizational behavior, providing insights as to why people behave as they do and what can be done to change behavior
  • Ability to successfully influence at an executive level
  • Ability to creatively capture the attention of busy teams, engage them in novel but interesting ways, and sustain that attention throughout the life of a collaboration initiative
  • Experience designing marketing collateral or working with producers of marketing materials to create engaging ways of reaching your audience
  • Ability to build consensus and achieve goals through influence at the senior executive level and by working seamlessly with project-level employees
  • Experience with implementing organizational changes in ways that drive sustained adoption and measurable outcomes
  • Ability to express behavioral and collaboration outcomes in measurable terms for a data-driven audience; measure, visualize, and disseminate initiative progress and outcomes in clear, credible, and compelling ways
  • Ability to compete for resources in a politically savvy way

Basic Qualifications:

  • Previous experience managing complex and cross-functional initiatives, processes, or projects, especially those with a collaboration focus
  • Demonstrated success consulting, negotiating with, and coaching business leaders
  • Strong analytical skills with an ability to use data to drive decisions and actions
  • Ability to develop expertise in innovative tools across all collaboration media, including chat, file sharing and storing, and resource management (e.g. Slack, Box, One Drive, Skype, Confluence, and Rally)
  • Bachelor’s degree and 8-10 years of relevant experience.

Reporting Relationship

This role will report directly to the Head of OCIO Employee Technology Solutions

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.



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