Please note that this site has updated features that do not run on older versions of Internet Explorer. For an optimal experience, please use another browser or the most recent version of IE.

Sr. Director, Platform Engineering in San Jose at PayPal

Date Posted: 11/20/2020

Job Snapshot

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 305 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

As the consummate Customer Champion, driving engineering excellence in a fast-paced, problem-solving environment, the Sr. Director Compliance Platforms Investigations leads the team supporting all case management and regulatory investigations platforms and solutions. This individual will focus on day to day and strategic leadership across PayPal's Regulatory Investigations platforms. The leader will be responsible for developing strategies and solutions pertaining to case management and investigation platforms utilizing both 3rd party industry vendors and platforms developed in house. Implementation of roadmaps & programs spanning across multiple teams and geographic locations will be critical to this role's success. The role's team is responsible for defining and implementing technical strategies and platforms to meet existing and future business needs.

The Senior Director of Engineering for Compliance Platforms is accountable for managing and interacting with business, product, and technical stakeholders within Compliance Platforms and across Branded Experience, Omni Payments, and Technology Platforms and Experiences teams. The ideal candidate is an Engineering Management leader with a strong platform-first mindset, has experience in regulatory compliance field, investigations, case management, developing secure, externalizable services at scale, and has a desire to utilize and engender engineering best practices within large, geographically distributed teams. The ideal candidate is passionate about building platforms at scale, cutting-edge technology, innovation, winning in the market and delivering on their commitments. You should have the technical expertise to lead software and architecture discussions and guide cross-functional product and engineering teams through functional definition, solution, and integration stages on large scale. They have a proven track record of leading and mentoring their teams to reach their highest potential.


  • Drive a results-oriented culture with a strong focus on engineering excellence, execution, and craftmanship
  • Recruit, motivate, mentor, and lead the best engineering and management talent
  • Ability to lead complex discussions and engagements that involve multiple project teams from PayPal and our partner organizations
  • Build and scale platforms
  • Construct a business and technical architecture that levers industry standards and use cases to create operating efficiency
  • Provide strategic guidance and direction to development teams
  • Manage geographically distributed teams
  • Manage stakeholder planning and communications ensuring key product data outcomes
  • Anticipate and aggressively remove obstacles that slow down or prevent products and programs from delivering on product and program objectives. Balance urgent and effective action, commitment to excellence, and taking initiative to resolve problems; holds internal stakeholders accountable where appropriate
  • Strong communication, listening, interpersonal, influencing, and negotiation skills; able to convey important messages in a clear and compelling manner
  • Develops loyalty and commitment in others by communicating clear expectations, developing and mentoring direct reports, and setting an example in one’s own behavior

Personal Qualities, Knowledge, Experience and Skills Required

  • Solid track record of over-achieving engineering and platform delivery and scaling targets
  • 15+ years experience as an Engineering Manager with 10+ years direct senior leadership experience
  • Ability to influence at all levels of the organization and across multiple domains
  • Passion for leading and developing direct reports; providing guidance, consultation, and opportunities towards improving their professional skill set; ability to lead and influence direct reports remotely
  • Excellent time management skills with ability to manage a large, diverse set of to-do’s – vigorously prioritize, stay on top of multiple work streams, monitor progress, hold owners accountable
  • Communication style motivated by brevity and purposeful outcomes with experience interfacing with executives
  • Experience in building and leading a geographically distributed team
  • Payments / Compliance / eCommerce / banking industry experience required

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at



  1. Engineering Jobs
  2. Program Manager Jobs