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Sr. Director, Global Risk Program in New York at PayPal

Date Posted: 5/20/2020

Job Snapshot

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 305 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

Reporting to the Global Head, Risk and Compliance Program the Senior Director, Global Risk and Compliance Program is responsible for the end-to-end responsibility of the risk framework (including risk appetite, risk assessment, and the global legal inventory), infrastructure, and processes required to continuously evolve the risk program. This is comprehensive of enterprise, operational, and regulatory compliance risks through a single unified program. The risk framework includes risk appetite, risk assessment, the global risk inventory and connects with all subject matter expert risk frameworks (privacy, information security, AML, Sanctions, information technology, liquidity, models, and others).


  • Overseeing the continuous evolution of the end-to-end Risk and Compliance Management Program, including the framework, appropriate policies and procedures, and components thereof, including Risk Assessments, Monitoring and Testing, Issue Management (including complaints) and Training.
  • Ensuring appropriate technology systems are implemented to enable our data-driven Risk Management Program.
  • Overseeing and driving enhancements to the Risk and Compliance Management Program and supporting technology.
  • Ensuring technology solutions are scalable, sustainable, and leverage cutting edge technology to provide better real time data.
  • Presenting to management, management committees, and boards and committees thereof, as needed.
  • Providing thought leadership on operational and technology process improvements to enable robust execution and oversight of activities covered by the Risk and Compliance Program
  • Operating effectively within the company’s global governance structures, participating as an active member with key functional areas and legal entities.
  • Working closely and collaboratively with relevant functions such as Business Units, Operations, Legal, Technology and Internal Audit.


  • 15+ years of relevant experience in compliance risk management or risk management roles.
  • Demonstrated expertise in creating and driving the implementation of compliance and/or risk management frameworks, infrastructure and programs (preferably at large financial institutions).
  • Demonstrated global regulatory knowledge across risk disciplines.
  • Demonstrated ability to define and implement comprehensive cross-organizational industry best practice risk programs with pragmatic business minded compliance.
  • Demonstrated thought leadership across an organization and strong people management skills.
  • Results oriented, proactive, responsible and pragmatic with a passion to solve complex problems in creative, efficient and cost-effective way and to translate global regulatory environments into actionable policies, processes and programs that enable business objectives.
  • Excellent communication and presentation skills.
  • Builds good rapport and engages stakeholders effectively.
  • Proven track record of getting things done in complex organizational context, often without formal authority.

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at