Sr Dir, Head of APAC Risk & Compliance in Singapore at PayPal

Date Posted: 8/29/2019

Job Snapshot

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 286 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

Delivering on the regulatory requirements for PayPal Pte. Ltd. (“3PL”) in Singapore, this Senior Leadership position is responsible for second line oversight of the Enterprise Risk and Compliance Management Program driving a data-driven approach that meets both the PayPal global framework and all local regulatory requirements. This role will also serve as the Chief Compliance Officer for 3PL. This role will report directly to the Global Head of Risk and Compliance& Consumer Practices, and will manage a team of risk and compliance professionals located across the APAC Region.

Job Responsibilities:

  • Oversee the day-to-day risk and compliance controls for the APAC Region.
  • Provide subject matter expertise to the business in identifying, assessing, prioritizing, managing and reporting risk and compliance.
  • Provide objective, independent risk and compliance assessments and recommendations.
  • Manage regulatory relationships with key regulators.
  • Prepare and present regular risk and compliance updates to the Board and other authorized committees and/or working groups.
  • Work with Risk, Regulatory, and Protection Services (RRPS) teammates to operationalize policies and guidelines.
  • Collaborate with cross-functional team professionals; strive to deliver exceptional and responsive service by providing risk and compliance management expertise in a clear, solution oriented and customer-focused manner.
  • Ensure regulatory requirements are understood and complied with within emerging APAC growth initiatives and new products.
  • Serve as a credible business partner to executives and other key stakeholders within the APAC Region.
  • Partner with the business to understand their needs, and drive solutions specifically around process improvements.
  • Partner with Legal and Government Relations to stay abreast of changes in laws and regulations and recommend appropriate changes to ensure that operations adapt to comply with these changes.
  • Support maintenance of risks in line with risk taxonomy, framework and assessment process.
  • Support first line in prioritization of risk mitigation.
  • Escalate timely and actionable information to key stakeholders.
  • Support management and operations with problem solving on regulatory matters.
  • Support risk assessments, identify improvements required in the Enterprise Risk and Compliance Management Program and drive implementation.
  • Partner with PayPal compliance training initiatives to ensure APAC employees and management are adequately trained and adept in implementing laws and regulations.

Qualifications/ Education/Experience/Skills:

  • Deep knowledge of global financial institutions, money service business, and/or banking compliance, including significant knowledge of anti-money laundering, data protection, anti-corruption/Foreign Corrupt Practices Act, and consumer protection regulations.
  • At least 12+ years of experience in a large organization including demonstrated leadership in building risk and compliance frameworks.
  • Extensive experience with regulators and the regulatory exam process, ideally for non-bank financial institutionss.
  • Law degree preferred.
  • At least 8 years of people management experience.
  • Ability to navigate across multiple geographies, including global shared services functions that reside outside the APAC region.
  • Experience designing Board documents and organizational structures to support appropriate governance across complex entity structures.
  • Demonstrated ability to build and maintain relationships with key stakeholders, including strengths in influencing, conflict management, and negotiation.
  • Ability to communicate complexity in a simple and clear manner.
  • Ability to take ownership of outcomes and the ability to work with business unit teams to confront issues and drive performance.
  • Skilled at identifying and recommending cost effective solutions and organizing resource allocation.
  • Extensive experience in partnering with and counseling senior business clients, particularly in the context of a rapidly changing environment.
  • Strong problem solving and operational process skills and attention to detail.
  • Excellent ability to analyze regulatory risks in complex business processes, and recommend controls to mitigate those risks.
  • Excellent presentation and project management skills with the ability to successfully work multiple issues at one time.
  • High energy and creativity, an entrepreneurial spirit and the desire to work in a growing and changing environment.
  • Ability to work within a matrixed environment, and cross functionally with operations and technology functions.
  • Ability to operate with strong integrity with the ability to handle projects of a sensitive and confidential nature.
  • Strong computer knowledge; excellent MS Word, Excel, Visio, and PowerPoint skills.

Behaviours:

  • Partnership – organisational awareness, engages widely with peers and seniors across PayPal.
  • Innovate – leads effectively in a dynamic, fast-changing environment; challenges convention.
  • Deliver Stand out Results – develops decisive strategies that deliver tangible results.
  • Execution – focuses the business area on strategic priorities; operates clear, simple systems.
  • Enable and Grow Talent – builds capability and a succession pipeline.
  • Leadership – contributes to the business leadership agenda; sets business area vision.

What we offer?

  • Be a part of a dynamic entrepreneurial team shaping the payments landscape of the region.
  • Concrete experience with strategic thinking and on-the-ground drive and execution.
  • Future career opportunities with international exposure via PayPal’s network of global locations.
  • A supportive environment that allows our employees to thrive and learn.

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.

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