Solutions Engineer in London at PayPal

Date Posted: 9/27/2018

Job Snapshot

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 244 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

A typical day for the Solutions Engineer will include: Focusing on ensuring merchants make the most of Braintree’s product and technologies to create next-generation payments experiences for their customers. This is a highly collaborative, and multi-faceted team which sees us meeting regularly with Europe’s biggest merchants and coordinating with internal teams to push the boundaries of what’s possible in payments. Principally, your role will involve leveraging your payments experience and technical prowess to define and scope optimal payments processing capabilities for prospective and existing online merchants

What does Success Look Like?  

  • Working closely with our sales team to engage merchants on a product and technology basis, evangelising for Braintree’s products and services and adding value throughout the sales cycle (from discovery to go-live)
  • Driving merchant payments projects, managing complex timelines and cross-functional dependencies
  • Guiding our merchants and their teams through technical integration, and helping to ensure they create optimal payments experiences for their customers, factoring in: conversion, UX, fraud + risk, acceptance rates, and general best practice
  • Analysing transactional data to optimise payment flows
  • Conducting technical workshops – often on-location with merchants’ technical, product and finance teams
  • Providing ongoing guidance and recommendations through proactive outreach and data analysis
  • Collaborating with internal stakeholders (sales, account management, merchant success, product + data teams)
  • Providing useful context and insights to internal teams and driving knowledge-sharing initiatives through effective forms of communication

About You:

  • General web development experience – familiarity with HTML, JS/ES6, CSS, Github, basic backend programming (PHP, Python, .NET)
  • Experience integrating with third party services and API’s
  • Basic mobile development experience (iOS, Android)
  • Previous payments experience (primarily in card processing, but alternative + proprietary payment methods a plus)
  • General familiarity with e-commerce platforms (Magento, Demandware, etc.)
  • Project management experience and familiarity with project management tools (Asana, Trello) 
  • Great skills building UI/UX mockups + flow diagrams
  • Excellent presentation + communication skills – familiarity with presentation tools (Keynote, PowerPoint)
  • Big bonus: data analytics experience (especially using Looker, Sumologic, Redshift)

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.

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