Software Engineer in Bangalore at PayPal

Date Posted: 7/27/2018

Job Snapshot

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 244 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

Member of a global team of ITSM administrators and developers. Assess, implement, and automate Remedy capabilities in keeping with business requirements. Create and implement models of service requests, including frontend look-and-feel and backend workflows, for production deployment. Eliminate customizations, use integrated product functionality in BMC Remedy ITSM and BMC Atrium Orchestrator. Implement necessary connectors and integrations into a common framework. Migrate legacy workflows onto the ITSM platform.

•Support the delivery of new IT service requests.
•Undertake in depth analysis of client processes and assessment workflow requirements.
•Recommend appropriate use of the BMC Atrium Orchestrator solution and BMC ITSM product suite.
•Collaborate with ITSM team to develop, test, and deploy agreed upon solutions.
•Troubleshoot Remedy workflow, foundational data, and system issues.
•Assist with ITSM team’s roadmap to implement and update MyIT, SmartIT, Service Requests, Incident, Change, and Problem Management, Configuration Management Database (CMDB), Service Request Management, and other applications and workflows in the Remedy ITSM suite.
•Remedy migrations, patching, and upgrades.
•Provide general support and operation of the BMC Remedy ITSM platform
•Technology operations, support, duty support, monitoring, and remediation.
•Requires significant experience with BMC Remedy, ITSM suite, Atrium Orchestrator, CMDB.

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.



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