Social Innovation Analytics Manager in San Jose at PayPal

Date Posted: 6/4/2018

Job Snapshot

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 237 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

At PayPal, we continue to push the boundary of what technology can do to make a difference in the world we live in. We believe that now is the time to reimagine money, to democratize financial services so that managing and moving money is a right for all citizens, not just the affluent. For that, we are seeking far and wide for that select handful of exceptional world-class problem solvers with a passion for data insights and relentless focus on execution.

PayPal’s Social Innovation efforts build upon our unique expertise and sense of purpose, and extend them to have meaningful, lasting social impact through our business. We focus on two key areas: enabling more financial opportunity for individuals and merchants, and increasing the volume and scale of charitable giving around the world.

About You:

  • You are passionate about social impact and enthusiastic about the opportunity to further financial inclusion and charitable giving
  • You are curious and inquisitive: love digging into data and uncovering insights
  • You are hyper-analytical and intellectually honest, truly believing in data-driven decisions and communicating your ideas through storytelling
  • You are a highly motivated, result-oriented self-starter, enjoy working in a fast-pace environment, and can deliver successful results with minimal guidance
  • You are a fun-loving, adventurous team player


As the analytics lead for Social Innovation, you will

  • Become an expert in PayPal’s Social Innovation efforts, conducting rigorous analysis and driving recommendations across a diverse portfolio including marketing analytics, product analytics, business insights, and external reporting
  • Conduct independent analyses leveraging data from a variety of sources, manage a team of outsourced contractors to execute heavy and recurring work, engage peers from other analytics specialties as appropriate for specific projects
  • Work cross-functionally with key stakeholders on the Social Innovation and Cause product teams; make clear, coherent and holistic recommendations based on analyses and findings
  • Leverage Objective & Key Results (OKR) framework to identify key metrics and monitor product performance through dashboards and ad hoc analysis
  • Present findings and recommendations to senior-level/non-technical stakeholders


  • Data driven mindset with degree in a quantitative discipline such as Computer Science, Statistics, Economics, Engineering, or Mathematics
  • Fluent in SQL, Excel, and visualization tools such as Tableau or Qlikview; experience with a statistical programming language (e.g., R, Python) and/or web analytics tools (e.g., Adobe Ominture, Google Analytics) preferred
  • 4-6 years of relevant work experience in analyzing large, multi-dimensional data sets and synthesizing data insights into actionable recommendations
  • Exceptional written and verbal communication skills to influence cross-functional teams
  • Prior work experience with management consulting, investment banking, website analytics and/or consumer financial products is highly valued

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.



  1. Marketing Jobs
  2. Business Analyst Jobs