Please note that this site has updated features that do not run on older versions of Internet Explorer. For an optimal experience, please use another browser or the most recent version of IE.

Manager-Site Reliability Engineering in Bangalore at PayPal

Date Posted: 4/6/2021

Job Snapshot

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 375 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

PayPal SRE is a continuous engineering discipline that effectively combines software development and systems engineering to build and run scalable, distributed, fault-tolerant systems. The SRE team works together to ensure a continuous improvement to optimize for capacity and performance. As a Site Reliability Engineer, you will be working to ensure that PayPal’s internal and external services have reliability and uptime appropriate to our users' needs

PayPal is a purpose-driven company whose beliefs are the foundation for how we conduct business every single day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal SRE is a continuous engineering discipline that effectively combines software development and systems engineering to build and run scalable, distributed, fault-tolerant systems. The SRE team works together to ensure a continuous improvement to optimize for capacity and performance. As a Site Reliability Engineer, you will be working to ensure that PayPal’s internal and external services have reliability and uptime appropriate to our users' needs.

Responsibilities

As an embedded SRE Leader, you will have the opportunity to:

  • Work directly with Product Development teams on features, operations, and reliability engineering, to improve the outcomes that our customers deserve. Your contributions will make a difference in the production code that serves 240+ million users and 17+ million merchants.
  • Work with business units and senior leaders to crystallize business needs into strategies, acting as a bridge between business, technical and Infrastructure domains.
  • Support & lead project management of large strategic reliability initiatives from brainstorming to launch and beyond to ensure the realization of the business case forecasts, on an outcome driven leadership.
  • Design and drive roadmaps, outcomes, and collaborative projects. Translate vision into strategy.
  • Build relationships Partners’ senior management to drive collaboration, trust, confidence, awareness and mutual benefit.
  • Be seen as a subject matter expert of reliability that the partners rely on for directions, strategies and industry trends and online best practice. 
  • Work independently and within a team to triage and remediate production system and application incidents while practicing balanced incident responses. Takes the learning and build them as workflows driving towards a predictive & preventive future.
  • Lead constructive retrospective sessions to help us enhance the whole lifecycle of services—from inception and design, through deployment, operation, and refinement.
  • Develop and improve production monitoring and management capabilities using existing platforms and tools.
  • Be the primary enabler in the reduction of Failed Customer Interactions to raise our availability to all our users.
  • Leads & participates in architecture and software development activities.
  • Apply DevOps principles in solving operational problems through extreme and innovative automations and solutions.
  • Explores industry best practices and influences application of the most relevant and effective solutions in the activities performed day to day.

Minimum Qualifications & Expectations

  • Bachelor or master’s degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent practical experience.
  • 12+ years of relevant work experience, with at least 3+ years in a  leadership role.
  • Well-developed hands-on skills in industry standard software development languages (e.g. java, JavaScript, Node), you should be capable in at least one scripting language (e.g. python).
  • Deep understanding and working knowledge of networking principles, internet fundamentals, Operating Systems, DevOps practices, Infrastructure basics, cloud operations and application stacks.
  • Experience with algorithms, data structures, complexity analysis and software design.
  • Solid technical / Must be an intuitive, organized analytical thinker, with the ability to perform detailed analysis
  • Data-mining skills and ability to work with large volumes of data; extract and manipulate large datasets using common tools such as SQL, SAS, Hadoop, or other programming/scripting languages (Python, Perl, R, etc.) to translate data into business decisions/results
  • Exceptional interpersonal and influencing skills, with the ability to partner effectively at multiple levels and across disciplines. 

Preferred Functional Attributes

  • Think creatively, Operate  strategically and communicate effectively. Strong articulation and stakeholder management skills.
  • Experience with algorithms, data structures, complexity analysis and software design.
  • You have a passion for software development and technology.
  • Demonstrated leadership skills and experience working in a collaborative and highly cross-functional organization.
  • Using the "Scientific Method" to dig into problems is something you love to do.
  • Strong debugging and analytical skills
  • Ability to prioritize and execute tasks in a high-pressure environment and make informed and sound decisions in crisis situations
  • Hands on exposure to AI/ML concepts will be a huge advantage
  • Should feel comfortable leading and mentoring engineers through business & engineering challenges
  • You strive to work in a dynamic, changing environment, with large scale applications across the stack.
  • Finally, you must be determined to have fun, otherwise it is just a job.

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

R0063417

CHECK OUT OUR SIMILAR JOBS

  1. Engineering Jobs
  2. Program Manager Jobs