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Senior Solutions Engineer in Singapore at PayPal

Date Posted: 3/29/2020

Job Snapshot

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 305 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

PayPal’s Solutions Engineer is a role which combines excellent technical, business and product skills to enable our customers to be successful with our solutions. The Solutions Engineer works closely with Enterprise Sales Reps and Account Executives pitching our technical solutions to new potential and existing clients. The ideal candidate is a results-driven individual who can understand and communicate technical concepts to both technical and business audience, enjoys both pre-sales activities as well as detailed technical design. This individual is a strategic and creative thinker with high level of ownership, self-motivation and must be able to work independently with little supervision. This position is based out of our Singapore office and is part of PayPal’s Global Professional Services (GPS) organization. GPS delivers technical solutions, experience design, integration and post live technical services to drive product adoption and quality servicing to our customers.

Primary Job Responsibilities and Accountabilities

Pre-Sales:

1. Collaborate with clients to provide product consultation and lead the solution discovery process, evaluating business needs to identify appropriate value proposition of PayPal to win the opportunity.

2. Collaborate with Sales teams to deliver customized pre-sales technical presentations and product demonstrations to clients. Use both functional and technical knowledge to develop and communicate proposals and solutions in a simple and compelling way.
3. Collaborate with internal teams to produce RFP and RFI responses.

Technical Integration:

4. Own delivery of a complete working solution, including working with the Technical Implementations team to test the design and ensure optimal customer experience.

5. Develop a deep understanding of the PayPal integration components, APIs and SDKs.

6. Act as a conduit between product engineering and clients, influencing the product roadmap by identifying and informing on regional insights, challenges and strategic opportunities and helping PayPal to think local while building a global product.

7. Keep current on industry trends and the competitive landscape.

Qualifications

1. 10+ years of technology sales, consulting, solution design or product management experience. 2. Demonstrated experience in identifying and understanding customer technical/business needs and translating them into viable integrated solutions.

3. An outstanding verbal and written communication skills in English with the ability to successfully interact and dynamically adapt communication styles with all levels of client organizations. 4. Fluency in Mandarin/Cantonese is required due to regional business coverage.

5. Leverage customer relationship and time management skills to effectively prioritize and multi-task and work with multiple clients concurrently in a fast-paced environment.

6. Experience working with enterprise companies preferably retailers, e-commerce or payment gateways.

7. Willingness and ability to travel approximately 20% of time.

Technical Skills

1. Understanding of latest internet technologies (HTTP, JavaScript, RESTful APIs, JSON, OAuth, GraphQL).

2. Hands-on experience (2 years) with contemporary programming languages such as JavaScript, PHP, Python, Ruby or Java.

3. Experience with mobile software development technologies (iOS, Android) and Mobile development stack.

4. Knowledge of online payment landscape including gateway processing is considered a huge plus.


We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

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