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Senior Solution Engineer – GPS Brazil in Sao Paulo at PayPal

Date Posted: 2/14/2020

Job Snapshot

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 305 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

The Solution Engineer is part of the Global Professional Service (GPS) organization. He/She reports to the Brazilian Global Professional Services Senior Manager. The main responsibility of the Solution Engineer is to create PayPal payments solutions for merchants using PayPal’s standards products. It is expected creative solutions and out of the box ideas for payments system integration. Another important responsibility is to localize PayPal products for Brazil. This position is not a software development position, but coding skills are required.

Responsibilities

  • Provides solution proposals based on internal strategy and client requirements.
  • Interacts directly with clients to understand and articulate business requirements.
  • Interacts with additional internal key stakeholders, including Product Management, Developers, Risk, Sales, Operations, etc. to address specific client business requirements or new product features.
  • Gathering business requirements and providing solution proposals to external partners and debugging merchant codes to certificate it.
  • Research internally proper PayPal products to be localized and lead the localization of PayPal products for the Brazilian Market.

Skills:

  • Understanding of technical concepts and payment processing.
  • Experience with software application debugging, implementation, troubleshooting and Programming logic (SSL, JSON, HTML, CSS, HTTP, JS).
  • Experience implementing technology based on APIs, REST, SOAP, NVP, Webhooks.
  • Highly skilled at applying consultative methodologies and techniques to solve integration pain points. Experience in drawing API’s sequence diagrams, API’s calls flows, Business processes flow and lead the user experience designer to apply PayPal best practices and your vision for the client.
  • Quickly assess and troubleshoots integration issues. Foresee in the solution phase the gaps which will be needed to be close in the implementation phase.
  • Gather client requirements with little assistance from Sales and translate those requirements to a non-technical language. Pro-activity when connecting with the client and solutioning for them.
  • Leverages customer relationship and time management skills to effectively work with multiple external clients.
  • Effectively documents solution designs for external and internal consumption. And effectively present PayPal solutions to clients helping the sales team to close deals.
  • Translates business requirements into specs.
  • It is expected from a Senior position also the tech lead skill, guiding, helping and mentoring juniors team members.

Required:

  • 4 to +6 years of Pre-Sales and/or Solution engineering and/or software Architecture
  • High presentation skills (Presenting to Business units and external Technical teams)
  • Technical knowledge about JavaScript, any other programming language, SSL, JSON, HTTP, HTML, CSS, APIs, REST, SOAP, NVP and Webhooks.
  • Payment integration knowledge is a nice to have skill.
  • Good communication in Portuguese and English (writing, reading and speaking)
  • Basic PayPal Checkout knowledge - https://developer.paypal.com/
  • Alignment with PayPal’s mission and PayPal’s values

Language requirements:

  • Portuguese native Speaker.
  • English proficiency

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

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