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Senior Reliability engineer- DataOps in Chennai at PayPal

Date Posted: 3/27/2019

Job Snapshot

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 267 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

The Data Operations Team is looking for a highly talented, self-driven, proven reliability engineer to ensure resilient, scalable, and performant data pipeline capabilities.

Core Data Platform (CDP) in PayPal develops and manages Data Platforms powering access to data for a variety of use-cases, be it real-time stream processing (e.g. Core Data Highway), online data access (e.g. DBs, caches, storage), analytic data exploration (e.g. PayPal notebooks, Teradata) or big data processing (e.g. Hadoop ecosystem, data warehousing).  Our mission is to enable our community of data scientists, analysts, and developers to derive faster insights and reduce TTM in order to fuel PayPal's growth.

Data Operations team is responsible for data pipeline reliability and the data infrastructure that powers all offline jobs and data analytics in PP.

The Data Operations Team is looking for a highly talented, self-driven, proven reliability engineer to ensure resilient, scalable, and performant data pipeline capabilities.

Key Responsibilities

  • Troubleshoot issues and participate in 24x7 on-call support, ensuring the stability of the data platform environment.
  • Optimize day to day operations work through better automation.
  • Build out data measurement frameworks to understand the operational health of the data platform.
  • Ensure a continuous improvement for data operations uplift, while keeping an ever-watchful eye, preferably automated, on capacity and performance monitoring.
  • Work with PayPal product development teams to instantiate good operational process in code to build scalable, reliable and fault-tolerant systems.
  • Effectively drive in eliminating frequent failures and incidents through Root Cause Analysis (RCA) processes using problem management and hardening principles.
  • Implement auto-remediation for incidents minimizing human effort and eliminating manual errors.
  • Drive operational process automation through industry best practices like RPA etc.
  • Mentor colleagues to help develop strong ITIL practices and standards across the operations organization

Knowledge and Skills:

  • 8+ Years of Operations and Automation Experience.
  • Strong experience in batch processing, particularly related to data warehousing.
  • Fundamental Understanding and working experience in Linux Systems.
  • Strong critical thinking ability to assess complex problems, analyze options, navigate diverse perspectives and develop optimal/acceptable solutions.
  • Fundamental Knowledge on DW Technologies like Teradata, Informatica.
  • Proficient in Development using either of Shell, Python or Java is a mandate Skill.
  • Knowledge on Operations Support Process is a must.
  • Good Knowledge on Workflow Orchestration is a mandate Skill.
  • Experience in data serialization formats like Parquet and big query systems like Hive is preferred.
  • Basic Understanding of DevOps Philosophy is preferred.
  • Knowledge on ITSM and tools like Service Now is nice to have.
  • Basic understanding on Big Data Applications is a Plus.


  • BTech/BS or MS/MTech degree in Computer Science or equivalent discipline
  • 8+ years of experience in Operations or reliability engineering and supporting highly scalable, highly available, and performant systems.
  • 5+ years of experience in automation of operational processes. 

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.