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Senior Relationship Manager in London at PayPal

Date Posted: 5/15/2019

Job Snapshot

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 277 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

The SGM team manage PayPal’s commercial relationships with some of the largest brands in the UK across several different markets. Our goal is to retain and grow a portfolio of merchants through best in class relationship development and outstanding sales delivery.

Job Responsibilities:

  • Manage a portfolio of high-profile merchants to deliver strong growth to the UK business. Positioning PayPal as a commerce platform that can enable digital commerce, utilizing credit card processing, digital wallets, fraud management and pay-outs and shaping best in class consumer experiences via the merchant channel. 
  • Maintain a strong track record of delivering against budgetary targets.
  • Develops a deep and continuing understanding of the merchant’s business and needs .
  • Deliver against growth targets and sales priorities for a portfolio of merchants.
  • Build broad and deep merchant relationships across the portfolio up to C Level.
  • Increase PayPal’s product penetration and overall share of payment volume across the merchant portfolio .
  • Ensure the merchant delivers best in class PayPal experiences to our consumers.
  • Manage internal stakeholders across the PayPal business, always act as one team and be the customer champion .
  • Build and manage a sales pipeline to deliver against quarterly targets.
  • Be comfortable building and reviewing pricing models and building compelling commercial pitches.
  • Maintain the operational health of the portfolio working closely with internal account managers.
  • Be comfortable working with complex contracts .

Job Requirements:

  • 5+years experience in Relationship/Account/Product/Sales/BD managment experience
  • MBA/Master/BA Degree or equivalent
  • Outstanding verbal and written communication skills
  • Strong understanding of Fintech and or e-commerce
  • Strong desire to succeed, can manage ambiguity and show resilience through a sales cycle
  • Be highly motivated, enthusiastic and self-starting
  • Be a leader and team player within a strong team – ability to operate in a matrix organization
  • Strong IT skills Salesforce, Excel and PowerPoint
  • Project Mangement qualification (e.g. Prince2, Method1, Agile) is a plus

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.

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