Senior Product Mgr - Web Content Mgt in San Jose at PayPal

Date Posted: 7/15/2018

Job Snapshot

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 237 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

This exciting role is responsible for the product strategy and vision for the web content management platform at PayPal. It requires working with various partners to determine the right features to drive usage and growth of the platform.

Working with Merchant and Consumer product, marketing and other cross-functional team members, this role will bring features to life and clearly communicate product benefits, roadmap, comparisons and evaluations of similar external products, and integration points with other systems to our users and internal stakeholders.

This role is responsible for tracking industry trends, evaluating the marketplace and keeping abreast of innovative technologies and implementations. The role is focused on deriving business value from the platform by engaging with customers for feedback and requirements, and communicating the product vision from leadership to the development and implementation teams. 


  • Owns the strategy, roadmap, and feature definition of the platform
  • Lead CMS change management effort through setting standards, documenting and conducting training
  • Establishes features and acceptance criteria then verifies acceptance criteria has been met after feature is implemented
  • Works closely with internal customers, technical staff, and QA to ensure the developed functionality meets requirements
  • Keeps all stakeholders regularly informed of product management and development planning
  • Assists in the design and development process from concept to release
  • Translates customer needs, target audience, revenue opportunities, and technology directions into product innovation and optimization
  • Performs competitive and marketplace analyses to assess trends and develop innovative and dynamic products
  • Gathers metrics and generate reports to evaluate success of product features or opportunities
  • Seeks out and interprets user feedback through a variety of traditional and nontraditional resources to guide product development
  • Defines, sets, maintains, and drives the product vision vigilantly
  • Approaches product life cycle iteratively and remains agile and adaptive in all efforts


  • Individual should be highly driven, able to work autonomously, and be comfortable leading and supporting a product and technical team
  • Comfortable talking about technical subjects with the business and business related subjects with technical people
  • Ability to mix deep technical expertise with simple, everyday language to deliver a story that is memorable and useful
  • Minimum 3+ years in a product management role or related systems analysis experience required
  • 5 years’ experience in Content Management Systems (CMS) and enterprise implementations is a plus
  • The candidate must demonstrate experience in gathering and documenting product requirements for development teams, including business rationale, user stories, functional specifications, and wireframing
  • The successful candidate will possess excellent organizational skills and be a very strong and confident communicator able to converse easily among business, editorial and development teams
  • Must demonstrate a strong understanding of user experience, technical & business issues

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.



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