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Senior Product Manager, eDiscovery in Austin at PayPal

Date Posted: 1/3/2021

Job Snapshot

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 305 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

PayPal’s Employee Technology and Experience (“ETX”) office supports the technologies that power our employees, from Legal to HR, Corporate Communications and more. The ETX Legal team is seeking an experienced technologist to fulfill the role of Product Owner to support the Legal Department’s eDiscovery function. This person will partner with the eDiscovery business team, IT partners and the extended ETX Legal team to help define and deliver leading business and technology solutions. This person will also work closely with vendors, project management, engineering and quality teams to ensure timely, cost-effective solutions. This position is for someone who is a problem solver, self-starter, enjoys analysis and technology, and thrives in a dynamic work environment as both an individual contributor and team player.

As a Product Manager, you will: 

  • Own and manage a suite of eDiscovery technologies including processes and integrations with enterprise technologies. 
  • Work with partners to set strategy consistent with PayPal corporate priorities.
  • Collaborate with people in various functions (Legal eDiscovery, compliance, investigations, IT, etc.) to solve problems.
  • Closely partner with the eDiscovery business team to manage the technology product roadmap and delivery of solutions through the ETX Legal engineering team and external vendors.
  • Align strategy and roadmap with cross-vertical product areas.
  • Collaborate, support and negotiate with all stakeholders as appropriate.
  • Write product requirement documents, user stories and prioritize stories in sprints.
  • Analyze, manage, iterate and track the continued success of features in production.
  • Demonstrate your ability to identify and perform gap analysis as well as analyze various datasets for trends and categories.
    • Develop and track high level KPI’s and goals.
    • Manage vendor contract negotiations and relationships.
    • Provide verbal and written communications to all levels including senior leadership.
    • Be responsive, have fast-paced decision-making skills and possess the ability to drive business results.
    • Showcase your ability to identify, analyze, and resolve problems logically and systematically.
    • Be highly flexible, ability to prioritize multiple projects and deadlines to execute well in a fast-paced, rapidly evolving organization.

Experience:

  • Minimum of 5 years’ experience in large scale technical business analysis and project management.  Experience working with IT teams or Information Security a strong plus.
  • Strong understanding of SDLC and SAAS solution implementation and management.  Experience with SAAS and Cloud technology a plus.
  • Agile product owner experience, Certified Scrum Master (CSM) or Project Management Professional (PMP) a plus.
  • BS/BA in Business, Business Information Systems, Computer Science or similar. 

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

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