Senior Manager Growth Lab - Web in Singapore at PayPal

Date Posted: 1/4/2020

Job Snapshot

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 286 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

We are looking for a highly-driven web strategy and planning expert to join our Growth Lab. This role is at the heart of driving optimization, innovation and growth globally on our website – leading and supporting web related initiatives, programs and experimentation throughout the customer lifecycle. As the ideal candidate, you are a natural at ideating and solving business and customer challenges - with an eye for design, clear narratives, content strategy, and technical knowledge of web development. You love building new things and take pride in delivering innovative, functional and delightful customer experiences. You will collaborate with stakeholders to identify and drive innovative website solutions that achieve business goals and raise the bar for customer experience with each launch. You are deeply analytical in your approach and obsess over constantly improving customer experiences on the web leveraging quantitative and qualitative inputs.

  • Drive and own growth-focused web projects and the test & learn program from start to completion – including requirements, design and development to test launch, driving through to completion.
  • Manage key stakeholders – ensuring visibility of project and plans
  • Lead and consult on website content and requirements for campaigns and ongoing web content requests
  • Work with a global team across the business to develop a compelling insight driven testing strategy
  • Execute and deliver A/B & multi-variate experiments in the website optimization plan for the region according to budget, scope and schedule.
  • Launch, monitor and report on optimization efforts in line with defined measurement metrics.

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at