This site uses cookies. To find out more, see our Cookies Policy

Senior Engineering Manager in San Jose at PayPal

Date Posted: 5/15/2019

Job Snapshot

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 277 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

If you’re a boundary-less leader, passionate about operational excellence, and looking for a once-in-a-lifetime opportunity to take a product from pilot to General Availability, building a $5B business, this is the role for you. Our organization is chartered to win the Partner segment by enabling globally available end-to-end payments platform. Scaling our integration to all verticals of Partner segments is achieved through simple integration paradigm, easy onboarding process, and many features. As an Engineering Manager, you will lead a team of talented individuals and will be responsible for the quality of our product constituting to the availability, reliability and scalability both in system and support for our product suite. You will advocate and act as a subject matter expert for our new product suite, interfacing with professional services and external partners to take our product from build to live-to-site to actual consumers and sellers. Your engineers possess a breadth and depth of knowledge about PayPal for Partners product that allow them to write software with appropriate operability and reliability. They have expertise on writing framework to ease the automation of our product suite for other engineers.


  • Lead a team of software engineers working on our new product to successful General Availability.
  • Own end-to-end availability and performance of mission-critical services and build automation to prevent problem recurrence; automate response to all non-exceptional service conditions.
  • Define and track key operational metrics for overall production performance, quality, reliability, scalability and availability.
  • Drive process, technology and operational improvements to constantly improve key operational metrics.
  • Lead by example, care for your team and establish credibility with the quality of your and your team’s technical execution.
  • Define processes and manage on-call rotations across continents.
  • Responsibility for your roadmap and release planning to meet business and operational metrics.
  • Build and maintain effective relationships with key dependent partners
  • Grow your direct reports to achieve their career goals through coaching, feedback loop, and high engagement.


  • Bachelor in Computer Science or Equivalent Experience
  • Minimum of 8 years of experience in software development of applications and/or services
  • 3+ years of management experience
  • Experience in managing global team and vendors is a plus
  • Strong verbal, presentation, and written communication skills for technical and non-technical audience
  • Excellent problem-solving skills and the ability to break down complex problems
  • Experience in operational excellence role, center around quality and continuous improvement of the products.
  • Have a customer focus mindset, take ownership to drive things to completion.
  • Available for 24/7 support

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.



  1. Engineering Jobs
  2. Program Manager Jobs