Senior Business Intelligence Analyst in San Jose at PayPal

Date Posted: 3/26/2018

Job Snapshot

  • Employee Type:
  • Location:
    San Jose
  • Job Type:
    Sales Operations
  • Experience:
    Not Specified
  • Date Posted:
  • Job ID:

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 210 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

The Senior Business Intelligence Analyst will be based out of San Jose, CA, USA and will report to the Director, Global Sales Reporting within the Global Sales Operations Team.

The Senior Business Intelligence Analyst will work with all levels of sales and sales management to optimize and automate the sales performance reporting for our sales organization. You will be designing and developing automated reports for the purposes of tracking key sales metrics, sales and customer performance, forecasting, sales productivity and pipeline metrics. You will use your strong skills in data, business intelligence tools and report design to build best practice reporting & dashboards to increase efficiency and drive improvements in sales processes. The Senior Business Intelligence Analyst will work with the BI tools including Tableau, Einstein Analytics and Microstrategy and CRM tool

This role requires an individual with technical background and understanding of sales reporting, sales analytics, data management, business intelligence solutions, superior communication skills and the ability to work and collaborate with key business partners.

  • Produce and deliver standardized and custom business intelligence dashboards to support sales teams and business performance metrics
  • Support and develop data analysis frameworks that will support daily/weekly/monthly operational reporting and executive dashboards
  • Ensure consistent approach to sales reporting globally including report presentation, data consistency, communication and delivery
  • Analyze and present data to high level decision-makers throughout the company
  • Identify data requirements for specific project or report requests. Includes identifying data mapping and definitions required to fulfill requests
  • Work with global stakeholders to evaluate reports and analysis to identify trends in data
  • Work with key business partners to understand dashboard requirements and determine consistent presentation method that will help with business needs
  • Liaise with regional teams to understand sales reporting needs and align to global report requirements accordingly
  • Project management of global report delivery including design, development, delivery and stakeholder communication and feedback
  • Work with enterprise database teams to ensure sales data is accurate and can track the metrics for sales performance
  • Understanding of business intelligence tools and drive consistent usage and understanding of report delivery tools
  • Understand business drivers and strategic business vision and implement reporting solutions that support business requirements


  • Bachelors degree or equivalent work experience
  • 5+ years of experience in BI, sales reporting and analytics
  • Experience in a global organization and working with global teams
  • Analytical, strategic thinker with vision, with the ability to execute on priorities
  • Ability to effectively work under pressure and to meet challenging targets
  • Strong communication and presentation skills
  • Strong interpersonal and influencing skills, with the ability to build credible relationships with multiple functions
  • Advanced Tableau, Microsoft Excel and SQL knowledge; experience with Microstrategy, Einstein Analytics, reporting an advantage
  • Ability to identify and pursue new improvement opportunities in line with business plans
  • Requires an excellent understanding of standard business practices related to Sales Operations processes (sales cycle, reporting, forecasting, territory management and sales quotas).

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.



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