Scrum Master, Enablement Pods in San Jose at PayPal

Date Posted: 11/27/2019

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    San Jose
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    11/27/2019
  • Job ID:
    R0048854

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 286 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

Business Title: Scrum Master, Enablement Pods

Business Context:

Today, PayPal is operating in a more dynamic market, with more capable competitors than ever before. To meet our ambitions for democratizing access to the digital economy and financial services, we need to play our very best game. That’s why PayPal is transforming its business to be more customer centric and global in mindset to solve customer problems. Alongside Sales and Product functions, the Marketing function will be central to this transformation. Its ambition is to create and embed a bold new operating model that will position PayPal to compete and win in the market. It will empower marketers on the frontline and our Marketing function more broadly with the knowledge, skills, platforms and capabilities to do exceptional work.

The Team – Global Marketing Operations Transformation & Enablement:

Historically, all Regions (NA, EMEA, APAC) have run separate Marketing functions and have had different operational set ups. As part of the Global Marketing transformation program, all regional teams have been consolidated in to one and the new Global Marketing Operations Transformation & Enablement team has been established. The Global Marketing Ops Transformation & Enablement team are tasked with designing and driving this bold new operating model, establishing a blueprint for the future where people, process and technology come together as one. Creating new ways of working that elevate our ability to deliver our marketing plans and innovate continuously. The team are very well regarded, highly skilled and innovative with over 220 full time and agency support staff building our organization structure, process and technology for change. For you to succeed on this team it is important for you to be comfortable working with a high degree of autonomy, to continuously learn and have a curious mindset, to understand and help drive a DevOps Culture, to be proactive, collaborative and to have a sense of humour (optional).

Location: Bangalore

Travel: Main destinations will include San Jose (Global HQ) & Global Hubs: New York, London, Singapore.

Job Description, T-Profile:

Depth Type: Deep

  • Agile Frameworks, Lean Enterprise and principles, DevOps

Breadth Type: Narrow

  • Technology Architecture and Development
  • Digital Marketing domain

What will your week look like?

You are the team’s guiding beacon for how to not just do agile but be agile. You understand that SCRUM ceremonies are not easy to keep healthy. You organize the ceremonies and keep them efficient. From Standups to grooming meetings, you make notes of things which have to be handled offline and ensure they are handled and not left. With Cadence in and across teams, you are keeping all engineering teams in sync. SAFe principles are your guiding beacons and you bring them to life on all work daily. You are an expert warrior to resolve any issues or blockers in front of your team.

Skills to be used: XP, Kanban, SCRUM and Lean, Hands on development background, Co-ordination, Focus and eye for Detail, Effective estimation and Velocity based planning, Splitting Features into Cohesive Value chunks

What will your quarter look like?

You are not fixated with methodology. You are carefully considering what is working for the team and what is not. While our Product Champion drives the right product, you drive the team to do it right. You love to be a SCRUM master, but you are loved for being an Agile coach. You base milestones on the objective evaluation of a working system. You Visualize and enforce WIP and reduce batch size continuously. Finally, you have a clear definition of Done and even better as it is observed across teams. You in partnership with other SCRUM masters are providing a holistic view of delivery.

Skills to be used: Guiding and Maturing high performance teams, Agile Coaching, Pragmatic to adjust techniques

What will your year look like?

You are implementing an enterprise-wide culture of Agile and making teams high performing. Your hard work on Developer experience is continuously unlocking the intrinsic motivations of engineers in your team. You are ensuring Communities of Excellence are thriving as informal organizations to share knowledge domains across engineering teams and fostering collaboration.

Skills to be used: Servant leadership, Situational awareness

Education & Experience required:

  • Sociology/Coaching degree with SCRUM, Kanban or Agile certifications
  • Multiyear experience as a SCRUM Master or Agile Coach with Hands On computer engineering background in delivering engineering focused products.
  • Essential experience in managing multiple small/medium workstreams in parallel. 
  • Digital marketing experiences a big plus

Key Stakeholders & Relationships:

  • Global Go To Market & Global Marketing, Growth, Channel Planners, Paypal.com, Creative Lab
  • Offshore Dev Teams, Campaign Delivery Experts, Process Design Devs, Enablement Pods
  • Agencies & Partners: Multiple

PayPal Behaviours:

  • Deliver Stand out Results – develops decisive strategies that deliver tangible results
  • Execute Well – focuses the business area on strategic priorities; operates clear, simple systems
  • Compete to Win – identifies consumer and competitor focussed business opportunities
  • Innovate – leads effectively in a dynamic, fast-changing environment; challenges convention
  • Enable and Grow Talent – builds capability and a succession pipeline
  • Lead Completely – contributes to the business leadership agenda; sets business area vision
  • Navigate the Matrix – organisational awareness, engages widely with peers and seniors across PayPal

What we offer?

  • Be a part of a dynamic company helping shape the commece landscape
  • Concrete experience with strategic thinking and on-the-ground drive and execution
  • Future career opportunities with international exposure via PayPal’s network of global locations
  • A supportive environment that allows our employees to thrive and learn

Interested?

From the moment that you join our team we aspire to make your employment experience an outstanding and engaging one. We are passionate and proud of our company. It is this vigor and attitude that helps us execute well, every day. If you are enthusiastic and thrive in a collaborative and friendly environment then we invite you to learn more, explore opportunities, and discover a place for you.


We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

R0048854

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