Please note that this site has updated features that do not run on older versions of Internet Explorer. For an optimal experience, please use another browser or the most recent version of IE.

SAR Manager in Chandler at PayPal

Date Posted: 6/12/2020

Job Snapshot

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 305 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

PayPal is the purveyor of New Money, enabling global commerce to the tune of more than 7.7 million payments every day. Because PayPal helps people transact anytime, anywhere and in any way, the company is a driving force behind the growth of mobile commerce, as it processed 12% of the world’s mobile payments in 2014. More than dollars and cents, New Money is common sense. Do you have a passion for conducting investigations and analyzing financial activity? Do you want to join a company that will give you industry leading training, innovative technology and access to worldwide, world-class customers? Join PayPal’s Global Compliance & Ethics team!

As a PayPal Manager, Compliance, SAR, you will be a part of PayPal’s Global Financial Crimes and Compliance (GFCC) organization, tasked with ensuring that activity within the PayPal system is compliant with Anti-Money Laundering regulations and guidelines.  You will be managing a team of professional investigators responsible for execution of our AML program.  You will provide oversight, people development and management, as well as strategic program direction from alert generation up to and including the filing of Suspicious Activity Reports (SAR) to local regulators such as FinCEN, CSSF, AUSTRAC, FinTRAC, etc. You will build, develop and coach a team who will investigate customer activity across multiple platforms to ensure that it falls within acceptable parameters established by governing bodies including, but not limited to, the Financial Crimes Enforcement Network (FinCEN), the US Treasury Department’s Office of Foreign Assets Control (OFAC).  You will help drive appropriate monitoring and controls in accordance with PayPal’s Compliance and Ethics Standards, and obligations to the appropriate regulations, such as the Bank Secrecy and USA PATRIOT Acts, and other governing authorities. A critical component of your role will be the ongoing development of a high performing team, capable of producing the highest quality work amidst the ever-changing global compliance landscape.  You will incorporate effective leadership practices to ensure that your team successfully executes on their obligations and you will be responsible for the quality of their output.  You will need to demonstrate the ability to understand opposing points of view within your team and across the organization on highly complex issues and to negotiate and integrate different viewpoints with all levels of GFCC leadership. You will interact with peers and financial crimes risk professionals, all levels of management, and other internal or external constituents in order to deliver comprehensive views on investigative and intelligence matters and represent reasoning of case disposition on behalf of your team.It will be critical for you to stay current with policy changes, seek ways to enhance current processes and controls, and communicate as much to your team in a complete and transparent manner at all times.You will exercise independent judgement and discretion handling various escalations and scenarios within your team as well as highly sensitive escalations and casework from a variety of sources throughout PayPal.  

As a Manager, Compliance, SAR, your responsibilities include: 
• Applying analytic techniques to complex information sets from GC&E and other adjacent 
organizations in order to make logical and supported recommendations to leadership and to 
your direct reports on cases for reporting to Financial Crimes Enforcement Network (FinCEN) and/or OFAC. Such investigation decisions are critical to PayPal’s fiduciary responsibility under the Bank Secrecy Act (Anti-Money Laundering rules) to effectively monitor customer’s activities with regard to detecting and reporting suspicious activity, including the predicate offenses of money laundering and terrorist financing; 
• Using best practice coaching/developmental/inspirational practices to ensure that your team is successful in the following daily efforts: 
o Conducting end-to-end and exhaustive reviews of potential illegal activity or activity in 
violation of the regulations or PayPal policies; 
o Completing a time-sensitive and meticulous analysis of each instance of potential Anti- 
Money Laundering activity and/or suspicious financial activity across multiple 
jurisdictions and countries; 
o Assessment of customer profiles and large amounts of data to ensure normal and 
expected activity, including Acceptable Use Policy adherence and Know Your Customer 
o Documenting findings in narrative style format, in the manual and automated process 
case management system and prepare reports to management as required

• Regularly exercising good judgement and in making decisions or recommendations in relation to case investigations and employee escalations from within your team; 
• Working closely with PayPal’s People Team to utilize proper corrective action procedures as required; 
• Scheduling, preparing, and leading 1:1 coaching, scheduled team learning sessions and leverage other best practices to ensure that you are driving interactive, engaging, and analyst-driven discussions based upon developmental needs of the team; 
• Assessing team performance and providing feedback, development opportunities and oversight of action plans aimed at improving performance as needed

Job Requirements: 
• A Bachelor’s degree in Finance, Legal, Criminal Justice or a comparable field or equivalent work experience; 
• Minimum of 5 years’ experience conducting or supervising research and investigations related 
to Fraud, Anti-Money Laundering, Customer/Enhanced Due Diligence investigation or 
verifications, Sanctions monitoring; 
• Minimum of 2 years managing an organization of investigators or analysts 
• Proven ability to analyze large amounts of data in order to report critical information; 
• Exceptional oral, written and interpersonal communication skills with the ability to communicate complex information accurately, clearly and quickly to all levels; 
• Ability to lead teams in a manner that encourages analysts to work efficiently with an attention 
to detail in investigations, analysis, and writing; 
• Ability to understand opposing points of view on highly complex issues and to negotiate and 
integrate different viewpoints within your team and across the organization; 
• Ability to recognize the need for change management initiatives, and the ability to lead these 
while maintaining and driving engagement throughout the team; 
• Interact with peers and financial crimes risk professionals, all levels of management, and other 
internal or external constituents in order to deliver comprehensive views on investigative and 
intelligence matters and represent reasoning of case disposition; 
• High level of professionalism, self-motivation and sense of urgency 

Our world-class culture is something we're proud of. We're committed to creating a thriving and inclusive workplace with great benefits including:

  • Excellent medical and dental benefits that start day one.
  • Competitive salary.
  • 401k match and employee stock purchase plan.
  • Generous PTO and sick time policies.
  • Ongoing training, tuition reimbursement and support to help you realize your full career potential.
  • Give back to local communities through our many fundraising and volunteer opportunities.
  • PayPal’s sabbatical program provides four weeks of paid time off after every five years of service.
  • Active social groups, onsite events, onsite gym, cafe, games and arcade rooms, relaxation zones and so much more!

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at