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Risk Training & Development 3 in Singapore at PayPal

Date Posted: 11/24/2018

Job Snapshot

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Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 254 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

We are looking for a high performance professional to develop and lead functional training and people development programs for the Singapore CE&T team.

Learning Lead, Singapore Risk and Product Talent Development Team

We are looking for a high performance professional to develop and lead training and people development programs for the Singapore Risk and Product Talent Development Team. Global Risk and Product Talent Development – is a unique team within CE&T, composed of people coming from within the org, with the ability and passion to invest in the development of others. Team develops and executes professional training programs, aimed at new and veteran employees, alongside personal development initiatives, such as manager communities and a cross-site rotation program. The team is spread across some of Enterprise Services main sites, with a manager for each of the regions.

The Singapore lead maintains close relations with CE&T leadership and site leaders, to understand the needs and plan for the future. This lead is serving a unique variety of customers in different roles – operational, analytical and technical. The lead is expected to continuously innovate and design new training vessels, while preserving and executing the programs in place. There are multiple directions and areas yet to explore, therefore the specific manager’s passions and skills play a major part in choosing the path ahead.

The lead day-to-day responsibilities will include:  

  • Identifying (via conversations, surveys, brainstorming) gaps and opportunities within Risk & Product people development domain
  • Formulating a Training and Development yearly strategy, to ensure optimal use of resources across different initiative and populations
  • Partnering with the other regional managers across the team to leverage programs and resources globally
  • Influencing managers at all levels to invest in training and personal development of their employees
  • Designing innovate, engaging and efficient training programs, and facilitating the relevant ones
  • Encouraging knowledge-sharing and collaboration in the organization; transforming knowledge into learning
  • Identifying when and how to use technology as a training and development solution, and implementing according to specific needs
  • Ensuring that all training programs have measurable impact to the business KPIs

Job Requirements:

  • Passion for People Development
  • Strong strategic planning and organizational skills; Ability to lead a talent development operation that supports customers in different disciplines (analytical, operational, technical)
  • Strong communication skills – a sense of appropriate communication approach to use given context/circumstances.  Experience working with cross-functional, geographically distributed teams, managing by influence.  Excellent presentation skills.
  • Ability to get up to speed on a new content area very quickly and understand how to break it down into a training program
  • Excellent time management skills with ability to manage a large, diverse set of to-do’s – vigorously prioritize, stay on top of multiple work streams, monitor progress, hold owners accountable. Experience with Program, Project, or Product management is a plus.
  •  “Can do” attitude, team player, energetic personality, ability to work well under pressure in a fast paced ever changing environment.  Desire to continue to learn and grow professionally in a performance based environment.
  • Proficiency with Microsoft applications (e.g., Word, Excel, Outlook, Power Point) and Internet applications
  • BS/BA in a relevant discipline (Training/Risk). MS/MBA or PhD degree can qualify for some years of experience
  • 5+ years related experience (training specialist/HR/L&OD)
  •  Ability to travel up to 1-2 weeks per quarter
  • Local day-to-day presence in the site

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.