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Risk Operations Agent 4 in Bangalore at PayPal

Date Posted: 2/4/2020

Job Snapshot

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Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 305 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

Summary: • Possess strong investigation skills and proactively share best practices/knowledge • Effectively identify fraud tends and share the findings • Process-focused – ability to identify and execute process improvements

Key Expectations:

  • Strong process knowledge of Risk Operations | Industry Fraud Trends
  • Must be willing and able to work any shift and should must be flexible with hours of operations
  • Ability to lead in ambiguous situations
  • Accuracy and attention to detail
  • Problem solving ability
  • Effectively prioritize work to ensure efficiency
  • Multitasking – ability to work on several tasks/projects/initiatives at a quick pace
  • Strong time management skills, ability to work under pressure with limited supervision
  • Make recommendations to reduce or control risk
  • Provide feedback to management regarding necessary changes and updates; including SOP


  • Internal candidates: Must have been atleast 15 months as a PayPal employee
  • Understanding of Risk Operations Policy, Procedures & Brand
  • Thorough knowledge of Risk Information Center Procedures
  • Has ability to manage & communicate change
  • Exceptional oral, written and interpersonal communication skills with the ability to communicate complex information accurately, clearly and quickly to all levels
  • Proficient in Microsoft Office applications with high level of experience with Excel
  • Analytical skills

Desired Profiles:

  • Graduate & Postgraduate in any stream
  • Basic knowledge of internal systems and software
  • Ability to learn and adapt to new software technologies

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at