Reporting Analyst in Shanghai at PayPal

Date Posted: 2/24/2018

Job Snapshot

  • Employee Type:
  • Location:
  • Job Type:
    Business Systems
  • Experience:
    Not Specified
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Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 210 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

The Business Intelligence Analyst will be responsible for providing reporting and analytical support for PayPal Enterprise Services. Responsibilities will consist primarily report development and analysis related to projects specific to Front and Back Office Call Center support. This role requires effective communication, analytical skills and familiarity with reporting systems. The analyst will work collaboratively with Customer Identification, Executive Escalations, Complaint Management, and Self-Assessment & Effectiveness Program teams.

Core Duties:

  • Work with extremely talented peers in a fun environment building performance efficient, highly scalable, configurable solutions spanning multiple technologies and platforms – Hadoop, HBase, Teradata, Oracle, Terracotta Server Array (in-memory data management), SAS, Tableau, Microstrategy, Informtica, Golden gate, Kafka etc.
  • Create SQL queries to troubleshoot, develop metrics and create ad-hoc reporting as needed; data systems competence is expected, specifically Teradata, Tableau, and MSSQL
  • Identify potential solutions, shortlist and compare them. Finalize the solution by collaboration with business.
  • Create design documents that describe the functionality, capacity, architecture, and process.
  • Develop, test and implement data solutions based on finalized design documents.
  • Analyze and understand core business processes and data flows to design and develop BI solutions that are scalable, repeatable and effective
  • Assist internal customers with acceptance testing and adoption
  • Ensure issues are identified, tracked, reported and resolved in a timely manner
  • Participate in special projects as needed and perform other duties as assigned

Prerequisite Knowledge and Proficiencies:

  • Strong understanding of database principles, SQL, and experience working with large databases beyond just data access
  • Experience in working with batch processing/ real-time systems using various open source technologies like Solr, Hadoop, NoSQL, Spark, Pig, Hive, etc.
  • Implemented complex projects dealing with the considerable data size (PB).
  • Good understanding of algorithms, data structure, and performance

    Optimization techniques (performance, scalability, monitoring, etc.)

  • Strong understanding of database principles, SQL, and experience working with large databases beyond just data access
  • Exceptional organizational skills and attention to detail, ability to work independently to manage multiple projects and deadlines
  • Solid communication skills, both written and verbal, and the ability to communicate with several stakeholders
  • Experience with version control systems, particularly GIT
  • Strong analytical and problem solving skills
  • Advanced proficiency in Microsoft Excel with Intermediate skills in other Microsoft Office products (Outlook, Visio, Word, PowerPoint).


  • 2+ year of progressive experience in data analysis and reporting; strong mathematical skills required
  • Experience manipulating large amounts of data for analytical projects

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.



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