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Quantum Support Manager in Austin at PayPal

Date Posted: 5/6/2019

Job Snapshot

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 277 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

PayPal is seeking a Quantum Support Manager to join its Treasury organization in Austin, TX. The Administrator will manage vital business processes within the existing Sungard/Quantum treasury management system, ensure uninterrupted service and facilitate enhancements and/or updates to the system.

This position will provide technical expertise and knowledge of treasury processes and practices to ensure that the Quantum system operates appropriately and efficiently in supporting daily PayPal Treasury functions across the globe. The successful candidate will have good familiarity with treasury management systems and the associated processes within such systems. An implementation and support experience with Quantum is highly desirable. The individual will also be highly analytical, with strong attention to detail, possess excellent oral and written communication skills and be a collaborative team member.

Responsibilities will include:

  • Daily monitoring of Quantum’s processes to ensure that various file transmissions to and from the system are operating properly
  • Ensure that any Quantum production issues with an emphasis on the following modules ( Cash Management, Bank Reconciliation, AG Wires, Foreign Exchange, I/C loans, Money Market, Investments, Resource Security) are resolved on time
  • Actively working with Quantum and with internal IT teams to resolve any issues with bank files and data transmissions between Quantum and other systems including retrieval of market rates as applicable
  • Resolving any accounting related issues within Quantum in collaboration with Accounting team
  • Maintaining and managing transaction mapping rules in the system to ensure that the system is accurately categorizing prior day transaction activity from daily bank statement transmissions into Quantum
  • Manage the set-up and maintenance of all static data elements (bank accounts, counterparties, general ledger, etc.) and configuration defaults and rules for Quantum.
  • Lead implementation of system enhancements 
  • Build crystal reports to support Treasury Operations.
  • Being a subject matter expert in the functionality of the Quantum system by developing a deep understanding of how the system works
  • Developing and updating user guides, when applicable, to ensure that the Global Cash Management teams across the globe have access to up-to-date instructions on how to perform their required tasks in Quantum
  • Keeping Treasury Management up-to-date on issues/challenges within the system
  • Actively working with Quantum/FIS to develop an understanding of emerging changes in the system that may impact PayPal Treasury’s use of Quantum
  • Projects and other duties as needed by Treasury

    General requirements:

    BA in Information technology, Business or Accounting preferred

    At least five years experience with Quantum implementation and/or Quantum Production Support required. May consider similar experience with other Treasury Workstation platforms (Walls Street, Kyriba)


We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.

R0042749

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